ZED X One 4K camera not working after update to SDK 5.2 and driver 1.4.0

Software C++
1

We are experiencing issues since updating to SDK 5.2 and driver 1.4.0-LI-MAX96712-ZEDBOX-L4T36.4.0 when trying to grab 4K frames. We running the ZED One X 4k camera connected to a ZED box Jetson Orin Nano using GSML2. Here is our output for ZED_Explorer -a

Cam  0

Model :  “ZED XOne UHD”
S/N :  318185819
State :  “AVAILABLE”
Path :  /dev/i2c-9
ID :  0
Port :  0
Type :  “GMSL”

Here are the other dmesg.log and ZED_Diagnostic_Results.json

dmesg.log (19.0 KB)

ZED_Diagnostic_Results.json (27.3 KB)

On another similar setup we have with SDK 5.1 and driver 1.3.2 and it works fine. Also SDK 5.2 with driver 1.3.2 the 4K image works fine, though ZED_Explorer does give some error about CUDA when closing down. What’s strange is that when we call the SDK from our code we are able to access frames at HD1080, but not at 4K.

This is our tegra release

R36 (release), REVISION: 4.7

2

Hi @enunes
We apologize for the problems that you are facing with your ZED X One 4K camera.
We have detected a bug in the ZED X Driver v1.4.0 that breaks some ZED X One 4K camera functionalities.
The fix will be released (together with other improvements) with the ZED X Driver patch v1.4.1 that will be released in the next few days.

While waiting for the new driver, we recommend you downgrade to v1.3.2:

3

Thank you for your response. We look forward to the improvements.