Zedx not detecting on agx orin

HI
Im using an AGX with jetpack 6.1 and kernel 36.4.4 and connected a zedx and installed zed sdk and the capturecard duo driver for 36.4 but the diagnostic says camera not detected ..

ZED_Diagnostic_Results.json (22.5 KB)

Hi @hamdan11
Can you send a picture of the capture card installed on the AGX?

sure .. attaching the pictures

The capture card is clearly not well-connected to the carrier board.

As explained in the documentation, to guarantee a reliable connection and to avoid damage to both the capture card and the carrier board, it’s mandatory to use the spacers and the screws to firmly fix the capture card.