I’m testing the new DGX Spark beta support introduced in ZED SDK 5.4.0 and have encountered an issue with NEURAL depth model optimization.
Hardware
NVIDIA DGX Spark (GB10)
System reports: Dell Pro Max with GB10 FCM1253
Driver Version: 580.142
Software
Ubuntu 24.04.4 LTS
ZED SDK 5.4.0
Fresh installation
Issue
After installing the SDK and attempting to run any application that uses NEURAL depth mode, the SDK prompts for AI model optimization.
The optimization process starts but eventually fails with the message:
Failed to optimize model. NEURAL mode won’t be available.
After this failure, the application immediately triggers the same optimization prompt. The model never successfully optimizes, and the system appears stuck in a loop where optimization is repeatedly requested but always fails.
Steps to Reproduce
Install ZED SDK 5.4.0 on DGX Spark (GB10).
Launch an application that uses NEURAL depth mode (or attempt model optimization manually).
Optimization begins.
Optimization fails with:
“Failed to optimize model. NEURAL mode won’t be available.”
SDK requests optimization again and repeats the same failure.
I have not yet found a way to complete model optimization successfully. Happy to provide diagnostic logs if needed.
Hi @ShashankVSS
DGX Spark support is still experimental and not completely operational.
Your report will help us improve the compatibility of the ZED SDK with this platform.
Can you please run the ZED Diagnostic tool and share the JSON report that it generates?
Thanks, nothing stands out. The only diff I see is driver version but I doubt this has an impact (The test board I have is 580.159, you have 580.142), you can try updating just in case.
You can also try to run the optimized NEURAL *LIGHT model we have run to test
I’ll try to update my driver to see if that’ll help with this. I tried the command you gave but it still has issues with the model optimization failing. I’ll let you know if the driver update fixes the issue, otherwise, we’ll wait for another future release.
Sorry for the late reply. I was able to update the driver to 580.159 and also tested the NEURAL LIGHT model you provided.
It looks like ZED Depth Viewer and ZED Studio still attempt to optimize the standard NEURAL model on startup, which either crashes during optimization or gets stuck repeatedly showing the message:
“NEURAL depth mode requires model optimization. This is done only once and will take a few minutes to complete. Do you want to proceed?”
However, if I manually select NEURAL LIGHT in ZEDfu, it runs correctly without any issues.
Would it be possible to get downloadable optimized versions of the NEURAL and NEURAL PLUS models as well? I’d like to test whether the problem is specific to the optimization step rather than the models themselves.