Segmentation Fault (core dumped) error during ZED_Diagnostic

Software
,
1

After running ZED_Diagnostic, every test passes until the Camera Test. I get the following error:

bibi69@bibi:/usr/local/zed/tools$ ZED_Diagnostic -d
Stack trace (most recent call last) in thread 14057:
#9    Object "[0xffffffffffffffff]", at 0xffffffffffffffff, in 
#8    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffff8d0b5edb, in 
#7    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffff8d04d5b7, in 
#6    Object "/usr/lib/aarch64-linux-gnu/libstdc++.so.6", at 0xffff8d3231fb, in 
#5    Object "ZED_Diagnostic", at 0x458b5f, in 
#4    Object "ZED_Diagnostic", at 0x472f27, in 
#3    Object "ZED_Diagnostic", at 0x47cb4b, in 
#2    Object "ZED_Diagnostic", at 0x47a5ff, in 
#1    Object "ZED_Diagnostic", at 0x4794a3, in 
#0    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffff8d067c40, in 
Segmentation fault (Address not mapped to object [(nil)])
Segmentation fault (core dumped)

My system’s info:

Ubuntu 22.04.5 LTS

ZED SDK version: 5.2.0
CUDA version: V12.6.68

I’m using a Jetson Orin Nano Dev Kit with a Zed 2i camera

2

Hi @nsparky21
Welcome to the Stereolabs community.

Are you using the Jetson in headless mode, with no connected displays?

3

No, I have a monitor connected

4

Please try with ZED_Diagnostic -c.

Try also with ZED_Diagnostic --package-crash and shhare the diagnostic files that it generates.

5

Hi @Myzhar thanks for your response. Here are the outputs:

bibi69@bibi:/usr/local/zed/tools$ ZED_Diagnostic -c
ZED Diagnostic Tool

- Running ZED SDK Diagnostic : OK  
    ZED SDK version: 5.2.0
    CUDA version: V12.6.68
- Running Processor Diagnostic : OK  
    Processor:   ARMv8 Processor rev 1 (v8l)
    Motherboard:  Jetson, NVIDIA
- Running Graphics Card Diagnostic : OK  
    Graphics card:  Orin
- Running CUDA Operations Diagnostic : OK  
    GPU 0 (Orin): CUDA operations working correctly
- Running AI Models Diagnostic : OK  
    MULTI CLASS DETECTION is optimized
    MULTI CLASS MEDIUM DETECTION is optimized
    MULTI CLASS ACCURATE DETECTION is optimized
    HUMAN BODY FAST DETECTION is optimized
    HUMAN BODY MEDIUM DETECTION is optimized
    HUMAN BODY ACCURATE DETECTION is optimized
    HUMAN BODY 38 FAST DETECTION is optimized
    HUMAN BODY 38 MEDIUM DETECTION is optimized
    HUMAN BODY 38 ACCURATE DETECTION is optimized
    PERSON HEAD DETECTION is optimized
    PERSON HEAD ACCURATE DETECTION is optimized
    REID ASSOCIATION is optimized
    NEURAL LIGHT DEPTH is optimized
    NEURAL DEPTH is optimized
    NEURAL PLUS DEPTH is optimized
Stack trace (most recent call last) in thread 23499:
#9    Object "[0xffffffffffffffff]", at 0xffffffffffffffff, in 
#8    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffff8dfd5edb, in 
#7    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffff8df6d5b7, in 
#6    Object "/usr/lib/aarch64-linux-gnu/libstdc++.so.6", at 0xffff8e2431fb, in 
#5    Object "ZED_Diagnostic", at 0x458b5f, in 
#4    Object "ZED_Diagnostic", at 0x472f27, in 
#3    Object "ZED_Diagnostic", at 0x47cb4b, in 
#2    Object "ZED_Diagnostic", at 0x47a5ff, in 
#1    Object "ZED_Diagnostic", at 0x4794a3, in 
#0    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffff8df87c40, in 
Segmentation fault (Address not mapped to object [(nil)])
Segmentation fault (core dumped)


bibi69@bibi:/usr/local/zed/tools$ ZED_Diagnostic --package-crash       
ZED Diagnostic Tool

- Running ZED SDK Diagnostic : OK  
    ZED SDK version: 5.2.0
    CUDA version: V12.6.68
- Running Processor Diagnostic : OK  
    Processor:   ARMv8 Processor rev 1 (v8l)
    Motherboard:  Jetson, NVIDIA
- Running Graphics Card Diagnostic : OK  
    Graphics card:  Orin
- Running CUDA Operations Diagnostic : OK  
    GPU 0 (Orin): CUDA operations working correctly
- Running AI Models Diagnostic : OK  
    MULTI CLASS DETECTION is optimized
    MULTI CLASS MEDIUM DETECTION is optimized
    MULTI CLASS ACCURATE DETECTION is optimized
    HUMAN BODY FAST DETECTION is optimized
    HUMAN BODY MEDIUM DETECTION is optimized
    HUMAN BODY ACCURATE DETECTION is optimized
    HUMAN BODY 38 FAST DETECTION is optimized
    HUMAN BODY 38 MEDIUM DETECTION is optimized
    HUMAN BODY 38 ACCURATE DETECTION is optimized
    PERSON HEAD DETECTION is optimized
    PERSON HEAD ACCURATE DETECTION is optimized
    REID ASSOCIATION is optimized
    NEURAL LIGHT DEPTH is optimized
    NEURAL DEPTH is optimized
    NEURAL PLUS DEPTH is optimized
Stack trace (most recent call last) in thread 23570:
#9    Object "[0xffffffffffffffff]", at 0xffffffffffffffff, in 
#8    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffffa5d55edb, in 
#7    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffffa5ced5b7, in 
#6    Object "/usr/lib/aarch64-linux-gnu/libstdc++.so.6", at 0xffffa5fc31fb, in 
#5    Object "ZED_Diagnostic", at 0x458b5f, in 
#4    Object "ZED_Diagnostic", at 0x472f27, in 
#3    Object "ZED_Diagnostic", at 0x47cb4b, in 
#2    Object "ZED_Diagnostic", at 0x47a5ff, in 
#1    Object "ZED_Diagnostic", at 0x4794a3, in 
#0    Object "/usr/lib/aarch64-linux-gnu/libc.so.6", at 0xffffa5d07c40, in 
Segmentation fault (Address not mapped to object [(nil)])
Segmentation fault (core dumped)

Seems to be the same error for both funcs

6

The ZED_Diagnostic_Results.json seems to be empty

7

Does the problem persist if you launch ZED_Diagnostic with no connected cameras?

8

Nope, it seems to work well

bibi69@bibi:/usr/local/zed/tools$ ZED_Diagnostic
QPixmap::scaled: Pixmap is a null pixmap
"Errors occurred<br/>A detailed report can be saved to be shared with support if needed."
"<b>No Camera detected</b> <br/> Make sure the camera is plugged in."
"<b>No GMSL driver found.</b><br/> USB camera are not impacted by this."
"<b>No GMSL driver detected or not a Stereolabs board.</b>"

And Camera Test and GMSL Driver fail

9

Please write an email to support@stereolabs.com with a link to this thread.