Thank you for your reply.
As requested, I have copied and pasted the content of the ZED Diagnostic report into this thread below. Please find the diagnostic report content below:
{
"AI Models": {
"info": \[
"MULTI CLASS DETECTION is not optimized",
"MULTI CLASS MEDIUM DETECTION is not optimized",
"MULTI CLASS ACCURATE DETECTION is not optimized",
"HUMAN BODY FAST DETECTION is not optimized",
"HUMAN BODY MEDIUM DETECTION is not optimized",
"HUMAN BODY ACCURATE DETECTION is not optimized",
"HUMAN BODY 38 FAST DETECTION is not optimized",
"HUMAN BODY 38 MEDIUM DETECTION is not optimized",
"HUMAN BODY 38 ACCURATE DETECTION is not optimized",
"PERSON HEAD DETECTION is not optimized",
"PERSON HEAD ACCURATE DETECTION is not optimized",
"REID ASSOCIATION is not optimized",
"NEURAL DEPTH is not optimized",
"NEURAL PLUS DEPTH is not optimized"
\],
"valid": \[
"NEURAL LIGHT DEPTH is optimized"
\]
},
"Camera Test": {
"CorruptedFirmware": \[
\],
"GMSL driver": \[
\],
"GMSLList": \[
\],
"InternalDevicesCount (GMSL)": \[
\],
"InternalDevicesCount (USB)": \[
\],
"USBList": \[
{
"USB_path": "/4",
"idProduct": "0x0a2b",
"idVendor": "0x8087"
},
{
"USB_path": "/3",
"idProduct": "0x3000",
"idVendor": "0x3151"
},
{
"USB_path": "/2",
"idProduct": "0x2514",
"idVendor": "0x0424"
}
\],
"ZEDCount": \[
\],
"ZEDDetected": \[
\],
"ZEDs": \[
\],
"error": \[
"<b>No Camera detected</b> <br/> Make sure the camera is plugged in.",
"<b>No Camera detected</b> <br/> Make sure the camera is plugged in."
\],
"warning": \[
"<b>No GMSL driver found.</b><br/> USB camera are not impacted by this.",
"<b>No GMSL driver found.</b><br/> USB camera are not impacted by this."
\]
},
"Data collection": {
"dmesg": {
"DMESG \[DTS\] LOG ": \[
"dmesg: read kernel buffer failed: Operation not permitted"
\],
"DMESG \[MAX9x\] LOG": \[
"dmesg: read kernel buffer failed: Operation not permitted"
\],
"DMESG \[PCA\] LOG ": \[
"dmesg: read kernel buffer failed: Operation not permitted"
\],
"DMESG \[ZEDX\] LOG": \[
"dmesg: read kernel buffer failed: Operation not permitted"
\],
"DTB list SLabs": \[
"ls: cannot access '/boot/stereolabs/\*': No such file or directory"
\],
"DTB list original": \[
"/boot/dtb/kernel_tegra234-p3737-0000+p3701-0004-nv.dtb"
\],
"Dpkg list Stereolabs": \[
\],
"Dpkg list zed": \[
\],
"Driver list": {
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/max9295/sl_max9295.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/max9296/max9296.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/max9296/sl_max9296.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/max96712/max96712.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/max96712/sl_max96712.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/zedone4k/sl_zedxone_uhd.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/zedx/max96712.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/zedx/sl_zedx.ko": "not found",
"/usr/lib/modules/5.15.148-tegra/kernel/drivers/stereolabs/zedxpro/sl_zedxpro.ko": "not found"
},
"EXTlinux file": \[
"TIMEOUT 30",
"DEFAULT primary",
"MENU TITLE L4T boot options",
"LABEL primary",
" MENU LABEL primary kernel",
" LINUX /boot/Image",
" INITRD /boot/initrd",
" APPEND ${cbootargs} root=PARTUUID=54d2da42-2c6a-406e-a3b2-91d3f3c5ca53 rw rootwait rootfstype=ext4 mminit_loglevel=4 console=ttyTCU0,115200 console=ttyAMA0,115200 firmware_class.path=/etc/firmware fbcon=map:0 nospectre_bhb video=efifb:off console=tty0",
"# When testing a custom kernel, it is recommended that you create a backup of",
"# the original kernel and add a new entry to this file so that the device can",
"# fallback to the original kernel. To do this:",
"#",
"# 1, Make a backup of the original kernel",
"# sudo cp /boot/Image /boot/Image.backup",
"#",
"# 2, Copy your custom kernel into /boot/Image",
"#",
"# 3, Uncomment below menu setting lines for the original kernel",
"#",
"# 4, Reboot",
"# LABEL backup",
"# MENU LABEL backup kernel",
"# LINUX /boot/Image.backup",
"# INITRD /boot/initrd",
"# APPEND ${cbootargs}"
\],
"I2C Trace list": {
"I2C Trace /dev/i2C-0": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: UU -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-1": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- -- 1d -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: UU UU -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: -- -- -- 53 -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- 6a -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-2": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-3": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-6": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-7": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-8": \[
" 0 1 2 3 4 5 6 7 8 9 a b c d e f",
"00: -- -- -- -- -- -- -- -- ",
"10: -- -- -- -- -- -- -- -- -- -- -- -- UU -- -- -- ",
"20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
"70: -- -- -- -- -- -- -- -- "
\],
"I2C Trace /dev/i2C-9": \[
"Error: Bus doesn't support detection commands"
\]
},
"Jetpack": \[
"# R36 (release), REVISION: 4.7, GCID: 42132812, BOARD: generic, EABI: aarch64, DATE: Thu Sep 18 22:54:44 UTC 2025",
"# KERNEL_VARIANT: oot",
"TARGET_USERSPACE_LIB_DIR=nvidia",
"TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia"
\],
"Linux_uname": \[
"Linux augo 5.15.148-tegra #1 SMP PREEMPT Thu Sep 18 15:08:33 PDT 2025 aarch64 aarch64 aarch64 GNU/Linux"
\],
"ZED SDK Version": {
"Diag": "5.1.2",
"RT": "5.1.2"
},
"ZEDX Daemon Status LS": \[
"Unit zed_x_daemon.service could not be found."
\],
"ZEDX Driver State": \[
\],
"i2C Trace": \[
"i2c-0\\ti2c \\t3160000.i2c \\tI2C adapter",
"i2c-1\\ti2c \\tc240000.i2c \\tI2C adapter",
"i2c-2\\ti2c \\t3180000.i2c \\tI2C adapter",
"i2c-3\\ti2c \\t3190000.i2c \\tI2C adapter",
"i2c-4\\ti2c \\tTegra BPMP I2C adapter \\tI2C adapter",
"i2c-5\\ti2c \\t31b0000.i2c \\tI2C adapter",
"i2c-6\\ti2c \\t31c0000.i2c \\tI2C adapter",
"i2c-7\\ti2c \\tc250000.i2c \\tI2C adapter",
"i2c-8\\ti2c \\t31e0000.i2c \\tI2C adapter",
"i2c-9\\ti2c \\tNVIDIA SOC i2c adapter 0 \\tI2C adapter"
\]
}
},
"GMSL DRIVER": {
"GMSL driver": "",
"error": \[
"<b>No GMSL driver detected or not a Stereolabs board.</b>"
\]
},
"Graphics Card": {
"deviceCount": 1,
"deviceDriverVersion": 12060,
"devices": \[
{
"arch": "Ampere",
"computeCapability": "8.7",
"cores": 1792,
"name": "Orin",
"totalMemoryBytes": "32188510208",
"totalMemoryMB": 30697.35546875
}
\],
"glx_info": "OpenGL vendor string: NVIDIA Corporation\\nOpenGL renderer string: NVIDIA Tegra Orin (nvgpu)/integrated\\nOpenGL core profile version string: 4.6.0 NVIDIA 540.4.0\\nOpenGL core profile shading language version string: 4.60 NVIDIA\\nOpenGL core profile context flags: (none)\\nOpenGL core profile profile mask: core profile\\nOpenGL core profile extensions:\\nOpenGL version string: 4.6.0 NVIDIA 540.4.0\\nOpenGL shading language version string: 4.60 NVIDIA\\nOpenGL context flags: (none)\\nOpenGL profile mask: (none)\\nOpenGL extensions:\\nOpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 540.4.0\\nOpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20\\nOpenGL ES profile extensions:\\n",
"initResult": 0,
"valid": \[
"<b>Graphics card: </b> Orin"
\]
},
"Processor": {
"L4T version": "36.4.7",
"OS": "Ubuntu 22.04.5 LTS ",
"avxSupported": false,
"coreCount": "8",
"cpu": " ARMv8 Processor rev 1 (v8l)",
"datetime": "2026-06-12 10:22:15 AM",
"hyperThreading": "0",
"motherboard": "Jetson, NVIDIA",
"ramCapacity": "32.188510",
"ramUsage": "",
"ramUsed": "6.181974",
"threadCount": "8",
"valid": \[
"<b>Processor: </b> ARMv8 Processor rev 1 (v8l)",
"<b>Motherboard: </b> Jetson, NVIDIA"
\]
},
"ZED SDK": {
"CUDA Toolkit version": "V12.6.68 -->located in /usr/local/cuda-12.6/bin/nvcc",
"CUDA loading": false,
"GPU Driver Version": "Driver Version : 540.4.0",
"GPU Performance": " Performance State : N/A",
"ZED SDK Version (Diag)": "5.1.2",
"ZED SDK Version (RT)": "5.1.2",
"ai": {
"checkAI": true,
"cudaVersion": 12060,
"tensorVersion": 100300
},
"binFiles": \[
"libsl_ai.so",
"libsl_zed.so"
\],
"resourcesFiles": \[
"neural_depth_5.3.model",
"neural_depth_light_5.2.model",
"objects_accurate_3.2.model",
"objects_medium_3.2.model",
"objects_performance_3.2.model",
"person_head_accurate_2.6.model",
"person_head_performance_2.6.model",
"person_reid_1.4.model",
"positional_tracking_2.2.model",
"skeleton_body18_3.2.model",
"skeleton_body38_3.5.model"
\],
"resourcesFilesExpected": \[
"objects_performance_3.2"
\],
"valid": \[
"<b>ZED SDK version:</b> 5.1.2",
"<b>CUDA version:</b> V12.6.68"
\]
}
}
Please advise us on the next steps. Thank you so much.