ZEDX camera error with Jetson orin nano

Hi, I’ve installed the ZED SDK compatible with JetPack 6.2 and the ZED Link Mono driver to access the camera on a Jetson Orin Nano. I’m encountering below error while accessing camera and ZED Explorer is unable to retrieve the ZED X camera’s serial number. However, the serializer is being detected on I2C9. Could you suggest any recommended actions for resolving this issue? also, Do I need an active network connection for the SDK to fetch the serial number and initialize the camera?

I’ve attached the log report for reference.

vision4@ubuntu:~$ sudo dmesg | grep zedx

[ 15.604101] sl_max9296 9-0048: zedx camera connected

[ 17.116694] sl_max9295 9-0062: probe_serializer: Serializer for zedx detect success

[ 17.224891] sl_max9295 9-0060: probe_serializer: Serializer for zedxpro detect error

[ 17.300981] sl_max9295 10-0062: probe_serializer: Serializer for zedx detect error

[ 17.424634] sl_max9295 10-0060: probe_serializer: Serializer for zedxpro detect error

[ 17.466086] zedxpro 9-004e: probing v4l2 sensor.

[ 17.466266] zedxpro 9-004e: tegracam sensor driver:video13_v2.0.6

[ 17.466983] zedxpro 9-004e: zedxpro_probe: Start streaming fail

[ 17.467058] zedxpro 9-002e: probing v4l2 sensor.

[ 17.467149] zedxpro 9-002e: tegracam sensor driver:video11_v2.0.6

[ 17.467724] zedxpro 9-002e: zedxpro_probe: Start streaming fail

[ 17.467778] zedxpro 9-003e: probing v4l2 sensor.

[ 17.467898] zedxpro 9-003e: tegracam sensor driver:video9_v2.0.6

[ 17.468343] zedxpro 9-003e: zedxpro_probe: Start streaming fail

[ 17.468410] zedxpro 10-004e: probing v4l2 sensor.

[ 17.468496] zedxpro 10-004e: tegracam sensor driver:video12_v2.0.6

[ 17.469528] zedxpro 10-004e: zedxpro_probe: Start streaming fail

[ 17.469652] zedxpro 10-002e: probing v4l2 sensor.

[ 17.469729] zedxpro 10-002e: tegracam sensor driver:video10_v2.0.6

[ 17.470312] zedxpro 10-002e: zedxpro_probe: Start streaming fail

[ 17.470361] zedxpro 10-003e: probing v4l2 sensor.

[ 17.470440] zedxpro 10-003e: tegracam sensor driver:video8_v2.0.6

[ 17.470852] zedxpro 10-003e: zedxpro_probe: Start streaming fail

[ 17.476115] zedx 9-0010: Driver Version : v1.3.1

[ 17.476123] zedx 9-0010: Probing v4l2 sensor.

[ 17.476286] zedx 9-0010: tegracam sensor driver:video5_v2.0.6

[ 17.536789] zedx 9-0010: ZED-X detect error

[ 17.536836] zedx 9-0010: zedx_probe: ar0234 initialization failed

[ 17.536900] zedx: probe of 9-0010 failed with error -1

[ 17.536963] zedx 9-0020: Driver Version : v1.3.1

[ 17.536966] zedx 9-0020: Probing v4l2 sensor.

[ 17.537121] zedx 9-0020: tegracam sensor driver:video3_v2.0.6

[ 17.623871] zedx 9-0020: Enable gmsl for channel 1 and id 5

[ 17.860405] tegra-camrtc-capture-vi tegra-capture-vi: subdev zedx 9-0020 bound

[ 17.861969] zedx 9-0020: Detected ZED-X sensor

[ 17.861974] zedx 9-0020: zedx_probe: Serial Number : 44319484

[ 17.861977] zedx 9-0020: zedx_probe: CHANNEL: 1 ID: 5

[ 17.862157] zedx 9-0028: Driver Version : v1.3.1

[ 17.862160] zedx 9-0028: Probing v4l2 sensor.

[ 17.862313] zedx 9-0028: tegracam sensor driver:video1_v2.0.6

[ 17.951861] zedx 9-0028: Enable gmsl for channel 1 and id 5

[ 18.188464] tegra-camrtc-capture-vi tegra-capture-vi: subdev zedx 9-0028 bound

[ 18.189204] zedx 9-0028: Detected ZED-X sensor

[ 18.189209] zedx 9-0028: zedx_probe: Serial Number : 44319484

[ 18.189212] zedx 9-0028: zedx_probe: CHANNEL: 1 ID: 5

[ 18.189552] zedx 10-0010: Driver Version : v1.3.1

[ 18.189555] zedx 10-0010: Probing v4l2 sensor.

[ 18.189714] zedx 10-0010: tegracam sensor driver:video4_v2.0.6

[ 18.236295] zedx 10-0010: ZED-X detect error

[ 18.236342] zedx 10-0010: zedx_probe: ar0234 initialization failed

[ 18.236420] zedx: probe of 10-0010 failed with error -1

[ 18.236497] zedx 10-0020: Driver Version : v1.3.1

[ 18.236500] zedx 10-0020: Probing v4l2 sensor.

[ 18.236656] zedx 10-0020: tegracam sensor driver:video2_v2.0.6

[ 18.292605] zedx 10-0020: ZED-X detect error

[ 18.292654] zedx 10-0020: zedx_probe: ar0234 initialization failed

[ 18.292710] zedx: probe of 10-0020 failed with error -1

[ 18.292782] zedx 10-0028: Driver Version : v1.3.1

[ 18.292784] zedx 10-0028: Probing v4l2 sensor.

[ 18.292942] zedx 10-0028: tegracam sensor driver:video0_v2.0.6

[ 18.352315] zedx 10-0028: ZED-X detect error

[ 18.352364] zedx 10-0028: zedx_probe: ar0234 initialization failed

[ 18.352425] zedx: probe of 10-0028 failed with error -1

[ 18.359545] zedxone_uhd 9-001a: tegracam sensor driver:video7_v2.0.6

[ 18.360114] zedxone_uhd 9-001a: imx678_probe: imx678 initialization failed

[ 18.360516] zedxone_uhd 10-001a: tegracam sensor driver:video6_v2.0.6

[ 18.360931] zedxone_uhd 10-001a: imx678_probe: imx678 initialization failed

[ 75.384463] tegra-camrtc-capture-vi tegra-capture-vi: subdev zedx 9-0028 unbind

[ 75.385959] tegra-camrtc-capture-vi tegra-capture-vi: subdev zedx 9-0020 unbind

[ 76.708603] sl_max9296 9-0048: zedx camera connected

[ 78.183180] sl_max9295 9-0062: probe_serializer: Serializer for zedx detect success

[ 78.292538] sl_max9295 9-0060: probe_serializer: Serializer for zedxpro detect error

[ 78.363072] sl_max9295 10-0062: probe_serializer: Serializer for zedx detect error

[ 78.476212] sl_max9295 10-0060: probe_serializer: Serializer for zedxpro detect error

[ 78.521434] zedxpro 9-004e: probing v4l2 sensor.

[ 78.521623] zedxpro 9-004e: tegracam sensor driver:video13_v2.0.6

[ 78.522243] zedxpro 9-004e: zedxpro_probe: Start streaming fail

[ 78.522341] zedxpro 9-002e: probing v4l2 sensor.

[ 78.522470] zedxpro 9-002e: tegracam sensor driver:video11_v2.0.6

[ 78.523043] zedxpro 9-002e: zedxpro_probe: Start streaming fail

[ 78.523125] zedxpro 9-003e: probing v4l2 sensor.

[ 78.523216] zedxpro 9-003e: tegracam sensor driver:video9_v2.0.6

[ 78.524027] zedxpro 9-003e: zedxpro_probe: Start streaming fail

[ 78.524096] zedxpro 10-004e: probing v4l2 sensor.

[ 78.524207] zedxpro 10-004e: tegracam sensor driver:video12_v2.0.6

[ 78.524730] zedxpro 10-004e: zedxpro_probe: Start streaming fail

[ 78.524776] zedxpro 10-002e: probing v4l2 sensor.

[ 78.524841] zedxpro 10-002e: tegracam sensor driver:video10_v2.0.6

[ 78.525540] zedxpro 10-002e: zedxpro_probe: Start streaming fail

[ 78.525577] zedxpro 10-003e: probing v4l2 sensor.

[ 78.525643] zedxpro 10-003e: tegracam sensor driver:video8_v2.0.6

[ 78.526058] zedxpro 10-003e: zedxpro_probe: Start streaming fail

[ 78.530916] zedx 9-0010: Driver Version : v1.3.1

[ 78.530925] zedx 9-0010: Probing v4l2 sensor.

[ 78.531104] zedx 9-0010: tegracam sensor driver:video5_v2.0.6

[ 78.589018] zedx 9-0010: ZED-X detect error

[ 78.589054] zedx 9-0010: zedx_probe: ar0234 initialization failed

[ 78.589098] zedx: probe of 9-0010 failed with error -1

[ 78.589150] zedx 9-0020: Driver Version : v1.3.1

[ 78.589154] zedx 9-0020: Probing v4l2 sensor.

[ 78.589292] zedx 9-0020: tegracam sensor driver:video3_v2.0.6

[ 78.676082] zedx 9-0020: Enable gmsl for channel 1 and id 5

[ 78.911407] tegra-camrtc-capture-vi tegra-capture-vi: subdev zedx 9-0020 bound

[ 78.912082] zedx 9-0020: Detected ZED-X sensor

[ 78.912089] zedx 9-0020: zedx_probe: Serial Number : 44319484

[ 78.912092] zedx 9-0020: zedx_probe: CHANNEL: 1 ID: 5

[ 78.912215] zedx 9-0028: Driver Version : v1.3.1

[ 78.912218] zedx 9-0028: Probing v4l2 sensor.

[ 78.912362] zedx 9-0028: tegracam sensor driver:video1_v2.0.6

[ 78.998712] zedx 9-0028: Enable gmsl for channel 1 and id 5

[ 79.236551] tegra-camrtc-capture-vi tegra-capture-vi: subdev zedx 9-0028 bound

[ 79.237175] zedx 9-0028: Detected ZED-X sensor

[ 79.237180] zedx 9-0028: zedx_probe: Serial Number : 44319484

[ 79.237184] zedx 9-0028: zedx_probe: CHANNEL: 1 ID: 5

[ 79.237464] zedx 10-0010: Driver Version : v1.3.1

[ 79.237469] zedx 10-0010: Probing v4l2 sensor.

[ 79.237684] zedx 10-0010: tegracam sensor driver:video4_v2.0.6

[ 79.289632] zedx 10-0010: ZED-X detect error

[ 79.289681] zedx 10-0010: zedx_probe: ar0234 initialization failed

[ 79.289752] zedx: probe of 10-0010 failed with error -1

[ 79.289832] zedx 10-0020: Driver Version : v1.3.1

[ 79.289836] zedx 10-0020: Probing v4l2 sensor.

[ 79.290085] zedx 10-0020: tegracam sensor driver:video2_v2.0.6

[ 79.340187] zedx 10-0020: ZED-X detect error

[ 79.340237] zedx 10-0020: zedx_probe: ar0234 initialization failed

[ 79.340314] zedx: probe of 10-0020 failed with error -1

[ 79.340401] zedx 10-0028: Driver Version : v1.3.1

[ 79.340405] zedx 10-0028: Probing v4l2 sensor.

[ 79.340667] zedx 10-0028: tegracam sensor driver:video0_v2.0.6

[ 79.386641] zedx 10-0028: ZED-X detect error

[ 79.386675] zedx 10-0028: zedx_probe: ar0234 initialization failed

[ 79.386734] zedx: probe of 10-0028 failed with error -1

[ 79.392778] zedxone_uhd 9-001a: tegracam sensor driver:video7_v2.0.6

[ 79.393312] zedxone_uhd 9-001a: imx678_probe: imx678 initialization failed

[ 79.393634] zedxone_uhd 10-001a: tegracam sensor driver:video6_v2.0.6

[ 79.394075] zedxone_uhd 10-001a: imx678_probe: imx678 initialization failed

Hi Kiruthiga,

Thank you for your message. To assist you better, are you able to provide the output of the following command :

sudo dpkg --list | grep stereolabs

Regards,

Stereolabs Support