ZED2i jetson orin nx USB Camera not detected

Hi

I used a ZED2i camera for a few months on a Jetson Orin Nano without any problems, but when I try to switch the Jetson to a Jetson Orin NX, the camera was not detected by the SDK.

When I use the ZED diagnostic application, the only error was: Camera not detected. Make sure the camera is connected.

I am using the original ZED USB cable.

Best regards.

Hi @cmcobosetrair
Please run the ZED Diagnostic tool and send here the content of the report that it generates.

Hi @Myzhar
ZED_Diagnostic_Results.json (17.6 KB)

Hi @cmcobosetrair
The camera is detected, but the ZED SDK cannot open it.

Please post the output of the command ls /dev/video*.
Have you tried to reflash the Jetson using the SDK Manager?

Hi @Myzhar
ls /dev/video*: No such file or directory

No I haven’t tried reflashing the Jetson, but it’s the last option for me (and it might not be an option) because it would require reinstalling all the packages I already had before.

Hi @Myzhar,
I try to open the camera usingcheese and `guvcview, as suggested in another forum, without success.

lsusb | grep -i stereo
Bus 002 Device 027: ID 2b03:f880 STEREOLABS ZED 2i
Bus 001 Device 017: ID 2b03:f881 STEREOLABS ZED-2i HID INTERFACE

sudo dmesg | grep -i zed
[ 499.555535] hid-generic 0003:2B03:F881.0003: hidraw2: USB HID v1.11 Device [STEREOLABS ZED-2i HID INTERFACE] on usb-3610000.usb-2.3.2/input0
[ 499.715186] usb 2-1.3: Found UVC 1.10 device ZED 2i (2b03:f880)
[ 4862.302445] hid-generic 0003:2B03:F881.000C: hidraw2: USB HID v1.11 Device [STEREOLABS ZED-2i HID INTERFACE] on usb-3610000.usb-2.3.2/input0
[ 4862.395079] usb 2-1.3: Found UVC 1.10 device ZED 2i (2b03:f880)
[ 5961.449432] usb 2-1.3: Found UVC 1.10 device ZED 2i (2b03:f880)

This is expected because the UVC driver could not create a valid /dev/videoX device.

I suspect you have broken something at the file system level and only a full reflash of the device can fix it.

Before reflashing, I recommend you test the camera with another CUDA-enabled host device to exclude eventual hardware issues.