Hi Stereolabs team,
I am using a setup with three ZED X One cameras. Two of the cameras are configured as a stereo pair, while the third camera is used independently.
My hardware and software configuration is a Jetson Orin Nano Super Developer Kit running JetPack 6.2.1 with ZED SDK 5.2.3 and the stereolabs-zedlink-duo driver version 1.4.2.
I am encountering an issue when trying to open or convert an SVO2 file that was recorded by a camera that has already been delivered to a customer and is no longer available to me.
Since I need to review the customer’s recordings on my Jetson or Windows PC, I would like to convert the SVO2 recording into a standard video format, such as MP4 or another commonly supported format. I do have additional ZED X One cameras available, but they have different serial numbers than the camera that originally recorded the file.
When I try to use the ZED_SVO_Export sample located at /usr/local/zed/samples/recording/export/svo/cpp/build/ZED_SVO_Export, I receive the following error:
[2026-08-04 10:22:52 UTC][ZED][WARNING] MODULE NOT COMPATIBLE WITH SELECTED CAMERA
in sl::ERROR_CODE sl::CameraOneImpl::open(const sl::InitParametersOne&)
Is it possible to export an SVO2 file (for example, using ZED_SVO_Export) without opening or connecting any camera?
If a camera must be opened, can I use another ZED X One camera that I own, even though it is not the same physical camera that originally recorded the SVO2 file?
For reference, I tested ZED_SVO_Export with an SVO2 file recorded using one of my own cameras, and the export works correctly. The issue only occurs with the recording received from the customer’s camera.
Thank you for your help!