Was trying out my ZED Mini with the ZED Depth Viewer on my desktop and it was working fine. Decided to move to my laptop to test it in a different environment and it was working fine initially.
However, when I tried out different resolutions, Depth Viewer hung and crash. After opening it back up, it gave the error message “Unable to open the camera at the specified resolution”. There wasn’t any option for me to change the resolution so I was stuck.
I restarted my laptop, reinstalled ZED SDK, and the error persisted.
I connected my ZED Mini to my desktop and the problem persisted. I attempted to run the plane detection example (which I was able to run fine on my desktop earlier), and I got the error message “CAMERA NOT DETECTED”
Here are the details of the environments I was in
Environment 1 (Desktop)
- ZED 4.0.3 SDK
- Cuda 12.1
- Intel i9-13900k
- NVIDIA RTX 3080Ti
- 32GB RAM
- Windows 11
Environment 2 (Laptop)
- ZED 4.0.3 SDK
- Cuda 12.1
- Intel i7-10750H
- NVIDIA GTX 1650Ti
- 32GB RAM
- Windows 11
Running ZED Diagnostics in both environments, it failed the Camera diagnostic step, but on my laptop, it would crash on the Devices step. I’ve pasted the diagnostic results below (I’m unable to upload).
{
"AI Models": {
"info": [
"MULTI CLASS DETECTION is not optimized",
"MULTI CLASS MEDIUM DETECTION is not optimized",
"MULTI CLASS ACCURATE DETECTION is not optimized",
"HUMAN BODY FAST DETECTION is not optimized",
"HUMAN BODY MEDIUM DETECTION is not optimized",
"HUMAN BODY ACCURATE DETECTION is not optimized",
"HUMAN BODY 38 FAST DETECTION is not optimized",
"HUMAN BODY 38 MEDIUM DETECTION is not optimized",
"HUMAN BODY 38 ACCURATE DETECTION is not optimized",
"HUMAN BODY 70 FAST DETECTION is not optimized",
"HUMAN BODY 70 MEDIUM DETECTION is not optimized",
"HUMAN BODY 70 ACCURATE DETECTION is not optimized",
"PERSON HEAD DETECTION is not optimized",
"PERSON HEAD ACCURATE DETECTION is not optimized",
"REID ASSOCIATION is not optimized",
"NEURAL DEPTH is not optimized"
]
},
"Camera Test": {
"InternalDevicesCount": 1,
"ZEDCount": 1,
"error": [
"<b>Camera not detected</b><br/> Flip the Type-C USB cable connected to the ZED or replug the camera. Make sure to use a USB 3.0 port."
]
},
"Devices": {
"ASMediaFound": false,
"CorruptedFirmware": false,
"MCUDetected": true,
"OC_Cam_Detected": false,
"OtherUSBDevices": [
],
"USBList": [
{
"USB_path": "/4",
"idProduct": "0x0608",
"idVendor": "0x05e3"
},
{
"USB_path": "/2",
"idProduct": "0x19af",
"idVendor": "0x0b05"
},
{
"USB_path": "/4/3",
"idProduct": "0xc539",
"idVendor": "0x046d"
},
{
"USB_path": "/8",
"idProduct": "0x021e",
"idVendor": "0x1532"
},
{
"USB_path": "/2",
"idProduct": "0x19af",
"idVendor": "0x0b05"
},
{
"USB_path": "/4",
"idProduct": "0x0608",
"idVendor": "0x05e3"
},
{
"USB_path": "/14",
"idProduct": "0x0033",
"idVendor": "0x8087"
},
{
"USB_path": "/4/1",
"idProduct": "0x0c1c",
"idVendor": "0x1b1c"
},
{
"USB_path": "/4/4",
"idProduct": "0x4000",
"idVendor": "0x8564"
},
{
"USB_path": "/10",
"idProduct": "0x0006",
"idVendor": "0x2708"
},
{
"USBMode": 2,
"USB_path": "/7",
"bDescriptorType": 1,
"bDeviceProtocol": 0,
"bLength": 18,
"bMaxPacketSize0": 64,
"bNumConfigurations": 1,
"bcdDevice": "2.5",
"bcdUSB": "2.0",
"bcdUSBClass": 0,
"bcdUSBSubClass": 0,
"busNumber": 1,
"device": "ZED mini MCU",
"iManufacturer": 1,
"iProduct": 2,
"iSerial": 3,
"idProduct": "0xf681",
"idVendor": "0x2b03"
}
],
"USBMode": 3,
"ZED MCU Module Detected": 63105,
"captureDevices": [
],
"controllers": [
{
"CompatibleIDs": "PCI\\VEN_8086&CC_0C0330",
"Description": "USB xHCI Compliant Host Controller",
"DeviceName": "Intel(R) USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)",
"Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0001",
"Location": "PCI bus 12, device 0, function 0",
"Manufacturer": "Generic USB xHCI Host Controller",
"Name": "PCI",
"PhysicalName": "\\Device\\NTPNP_PCI0035"
},
{
"CompatibleIDs": "",
"Description": "USB Root Hub (USB 3.0)",
"DeviceName": "",
"Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0003",
"Location": "",
"Manufacturer": "(Standard USB HUBs)",
"Name": "USB",
"PhysicalName": "\\Device\\USBPDO-1"
},
{
"CompatibleIDs": "USB\\USB20_HUB",
"Description": "Generic USB Hub",
"DeviceName": "",
"Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0004",
"Location": "Port_#0004.Hub_#0001",
"Manufacturer": "(Standard USB HUBs)",
"Name": "USB",
"PhysicalName": "\\Device\\USBPDO-3"
},
{
"CompatibleIDs": "PCI\\VEN_8086&DEV_7A60&REV_11",
"Description": "USB xHCI Compliant Host Controller",
"DeviceName": "Intel(R) USB 3.20 eXtensible Host Controller - 1.20 (Microsoft)",
"Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0000",
"Location": "PCI bus 0, device 20, function 0",
"Manufacturer": "Generic USB xHCI Host Controller",
"Name": "PCI",
"PhysicalName": "\\Device\\NTPNP_PCI0006"
},
{
"CompatibleIDs": "",
"Description": "USB Root Hub (USB 3.0)",
"DeviceName": "",
"Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0002",
"Location": "",
"Manufacturer": "(Standard USB HUBs)",
"Name": "USB",
"PhysicalName": "\\Device\\USBPDO-0"
}
],
"notTested": [
"Please connect a camera to test the USB connection."
]
},
"Graphics Card": {
"deviceCount": 1,
"deviceDriverVersion": 12020,
"devices": [
{
"arch": "Ampere",
"computeCapability": "8.6",
"cores": 10240,
"name": "NVIDIA GeForce RTX 3080 Ti",
"totalMemoryBytes": "12884377600",
"totalMemoryMB": 12287.5
}
],
"initResult": 0,
"valid": [
"<b>Graphics card: </b> NVIDIA GeForce RTX 3080 Ti"
]
},
"Processor": {
"OS": "Windows 10 FallCreators",
"avxSupported": true,
"coreCount": "24",
"cpu": "13th Gen Intel(R) Core(TM) i9-13900K",
"datetime": "2023-06-06 22:25:26",
"hyperThreading": "1",
"motherboard": "ROG STRIX Z790-I GAMING WIFI, ASUSTeK COMPUTER INC.",
"ramCapacity": "31.7147",
"ramUsage": "0",
"ramUsed": "13.0218",
"threadCount": "32",
"valid": [
"<b>Processor: </b> 13th Gen Intel(R) Core(TM) i9-13900K",
"<b>Motherboard: </b> ROG STRIX Z790-I GAMING WIFI, ASUSTeK COMPUTER INC."
]
},
"ZED SDK": {
"CUDA Toolkit version": "V12.1.105 -->located in C:/Program Files/NVIDIA GPU Computing Toolkit/CUDA/v12.1/bin/nvcc.exe",
"CUDA loading": false,
"ZED SDK Version (Diag)": "4.0.3",
"ZED SDK Version (RT)": "4.0.3",
"ai": {
"checkAI": true,
"cudaVersion": 12010,
"cudnnCudartVersion": 12000,
"cudnnVersion": 8801,
"cudnnVersionExpected": 8801,
"tensorVersion": 8600
},
"binFiles": [
"cudnn64_8.dll",
"cudnn_adv_infer64_8.dll",
"cudnn_adv_train64_8.dll",
"cudnn_cnn_infer64_8.dll",
"cudnn_cnn_train64_8.dll",
"cudnn_ops_infer64_8.dll",
"cudnn_ops_train64_8.dll",
"nvinfer.dll",
"nvinfer_builder_resource.dll",
"nvinfer_dispatch.dll",
"nvinfer_lean.dll",
"nvinfer_plugin.dll",
"nvinfer_vc_plugin.dll",
"nvonnxparser.dll",
"nvparsers.dll",
"sl_ai64.dll",
"sl_zed64.dll",
"zlibwapi.dll"
],
"driverVersion": "535.98",
"drivervDllVersion": "31.0.15.3598",
"resourcesFiles": [
],
"resourcesFilesExpected": [
"objects_performance_3.0"
],
"runtimeDllVersion": 12010,
"valid": [
"<b>ZED SDK version:</b> 4.0.3",
"<b>CUDA version:</b> V12.1.105"
]
}
}
Is my ZED Mini bricked? Could I get some assistance on this matter?
Thanks!
