ZED Link Quad is not working

My Zed Link Quad is not working. As far as I know, as connecting the external power, one LED in the ZED Link Quad should be on. But now, the LED is not on, and the connection with Jetson is also not working.

Hi @myunghwan
Welcome to the StereoLabs community.

To assist you better, we need additional information regarding your device’s condition and system setup.

Please open a terminal console (Ctrl+Alt+t) and run these commands:

  • sudo ZED_Diagnostic --dmesg
  • ZED_Diagnostic -c

After executing the commands, kindly send me the files dmesg.log and ZED_Diagnostic_Results.json located in the folder where the commands were run.