ZED HUB not sending Confirmation Email

ZED HUB is not sending me a confirmation email to finalize creating the account. Can someone assist me in creating the account ASAP. I have been trying for 2 months ago.

Hi @sah89,

Sorry for the late reply, thank you for reporting this.

This is indeed an issue on our server’s side. We are currently looking into this and will provide a fix soon this week.

Thank you @mattrouss for your response. Was the issue resolved or not yet?

I tested just now and it’s not fixed yet.

@mattrouss as @sah89 mentioned, this has been broken for at least two months. Could you help prioritize a fix? We are blocked from using the Zed Hub feature until this is fixed. If for some reason, a fix is not planned in the coming days, is there any mitigation steps, for example, manually get our emails verified by your team?

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Hi @fengsun, @sah89,

I sincerely apologize for the delay, the email verification has been restored, you should be able to connect now.