ZED DUO cannot run Normal

I use a Jetson AGX Orin Platform ,And a ZEDX camera,use ZED DUO CAPTURE CARD,But I can't detect the Camera, seems like the device tree is not OK. 
  1. Environment
    • JetPack 6.0

    • L4T 36.3.0

    • Ubuntu 22.04 (Jammy Jellyfish)

    • Kernel 5.15.136-tegra

  2. Driver
    • stereolabs-zedlink-duo_1.3.1-LI-MAX96712-all-L4T36.3.0_arm64

I can’t post files, so I post the content of the diagnostic_Results Here.

Hope to get a Reply , thanks.

{
“AI Models”: {
“info”: \[
“MULTI CLASS DETECTION is not optimized”,
“MULTI CLASS MEDIUM DETECTION is not optimized”,
“MULTI CLASS ACCURATE DETECTION is not optimized”,
“HUMAN BODY FAST DETECTION is not optimized”,
“HUMAN BODY MEDIUM DETECTION is not optimized”,
“HUMAN BODY ACCURATE DETECTION is not optimized”,
“HUMAN BODY 38 FAST DETECTION is not optimized”,
“HUMAN BODY 38 MEDIUM DETECTION is not optimized”,
“HUMAN BODY 38 ACCURATE DETECTION is not optimized”,
“PERSON HEAD DETECTION is not optimized”,
“PERSON HEAD ACCURATE DETECTION is not optimized”,
“REID ASSOCIATION is not optimized”,
“NEURAL LIGHT DEPTH is not optimized”,
“NEURAL DEPTH is not optimized”,
“NEURAL PLUS DEPTH is not optimized”
\]
},
“Camera Test”: {
“InternalDevicesCount (GMSL)”: 0,
“InternalDevicesCount (USB)”: 0,
“ZEDCount”: 0,
“ZEDs”: \[
\],
“error”: \[
“**Camera not detected**  Make sure the camera is plugged in or try another USB 3.0 port.”
\]
},
“Devices”: {
“CorruptedFirmware”: false,
“GMSL driver”: “ii  stereolabs-zedlink-duo                       1.3.1-LI-MAX96712-all-L4T36.3.0             arm64        NVIDIA Kernel DTB Modified Package by Stereolabs\\n”,
“GMSLList”: \[
\],
“USBList”: \[
{
“USB_path”: “/3”,
“idProduct”: “0x0420”,
“idVendor”: “0x0bda”
},
{
“USB_path”: “/4/2”,
“idProduct”: “0x6099”,
“idVendor”: “0x17ef”
},
{
“USB_path”: “/4/1”,
“idProduct”: “0x301a”,
“idVendor”: “0x413c”
},
{
“USB_path”: “/4”,
“idProduct”: “0x5420”,
“idVendor”: “0x0bda”
},
{
“USB_path”: “/3”,
“idProduct”: “0x3549”,
“idVendor”: “0x13d3”
}
\],
“ZEDDetected”: null,
“notTested”: \[
“Please connect a camera to test the USB connection.”
\]
},
“GMSL Driver”: {
“dmesg”: {
"DMESG \[DTS\] LOG “: \[
“dmesg: read kernel buffer failed: Operation not permitted”
\],
“DMESG \[MAX9x\] LOG”: \[
“dmesg: read kernel buffer failed: Operation not permitted”
\],
“DMESG \[PCA\] LOG “: \[
“dmesg: read kernel buffer failed: Operation not permitted”
\],
“DMESG \[ZEDX\] LOG”: \[
“dmesg: read kernel buffer failed: Operation not permitted”
\],
“DTB list SLabs”: \[
“board.py”,
“extlinux.py”,
“fio.py”,
“Headers”,
“Jetson”,
“Linux”,
“**pycache**”,
“Utils”,
“zlconfig”
\],
“DTB list original”: \[
“/boot/dtb/kernel_tegra234-p3737-0000+p3701-0005-nv.dtb”,
“/boot/dtb/kernel_tegra234-p3737-0000+p3701-0005-nv.dtb.orig”
\],
“Dpkg list Stereolabs”: \[
“ii  stereolabs-zedlink-duo                       1.3.1-LI-MAX96712-all-L4T36.3.0             arm64        NVIDIA Kernel DTB Modified Package by Stereolabs”
\],
“Dpkg list zed”: \[
\],
“Driver list”: {
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/max9295/sl_max9295.ko”: “exists”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/max9296/max9296.ko”: “not found”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/max9296/sl_max9296.ko”: “not found”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/max96712/max96712.ko”: “not found”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/max96712/sl_max96712.ko”: “exists”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/zedone4k/sl_zedxone_uhd.ko”: “exists”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/zedx/max96712.ko”: “not found”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/zedx/sl_zedx.ko”: “exists”,
“/usr/lib/modules/5.15.136-tegra/kernel/drivers/stereolabs/zedxpro/sl_zedxpro.ko”: “exists”
},
“EXTlinux file”: \[
“TIMEOUT 30”,
“DEFAULT Stereolabs”,
“MENU TITLE L4T boot options”,
“LABEL primary”,
"      MENU LABEL primary kernel”,
"      LINUX /boot/Image”,
"      INITRD /boot/initrd”,
"      APPEND ${cbootargs} root=/dev/mmcblk0p1 rw rootwait rootfstype=ext4 mminit_loglevel=4 console=ttyTCU0,115200 console=ttyAMA0,115200 firmware_class.path=/etc/firmware fbcon=map:0 net.ifnames=0 nospectre_bhb video=efifb:off console=tty0 ",
“# When testing a custom kernel, it is recommended that you create a backup of”,
“# the original kernel and add a new entry to this file so that the device can”,
“# fallback to the original kernel. To do this:”,
“#”,
“# 1, Make a backup of the original kernel”,
“#      sudo cp /boot/Image /boot/Image.backup”,
“#”,
“# 2, Copy your custom kernel into /boot/Image”,
“#”,
“# 3, Uncomment below menu setting lines for the original kernel”,
“#”,
“# 4, Reboot”,
“# LABEL backup”,
“#    MENU LABEL backup kernel”,
“#    LINUX /boot/Image.backup”,
“#    INITRD /boot/initrd”,
“#    APPEND ${cbootargs}”,

        "LABEL Stereolabs",
        "\tMENU LABEL Stereolabs kernel",
        "\tLINUX /boot/Image",
        "\tFDT /boot/dtb/kernel_tegra234-p3737-0000+p3701-0005-nv.dtb",
        "\tINITRD /boot/initrd",
        "\tAPPEND ${cbootargs} root=/dev/mmcblk0p1 rw rootwait rootfstype=ext4 mminit_loglevel=4 console=ttyTCU0,115200 console=ttyAMA0,115200 firmware_class.path=/etc/firmware fbcon=map:0 net.ifnames=0 nospectre_bhb video=efifb:off console=tty0",
        "\tOVERLAYS /boot/tegra234-camera-tegra234-p3737-sl-overlay.dtbo"
    ],
    "I2C Trace list": {
        "I2C Trace /dev/i2C-0": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         -- -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: UU -- -- -- -- -- UU -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: -- -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-1": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         UU -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "40: UU UU -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: -- -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-2": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         -- -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: 70 -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-3": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         -- -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: -- -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-6": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         -- -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: -- -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-7": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         -- -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: -- -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-8": [
            "     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f",
            "00:                         -- -- -- -- -- -- -- -- ",
            "10: -- -- -- -- -- -- -- -- -- -- -- -- UU -- -- -- ",
            "20: -- -- -- -- -- -- -- -- 28 -- -- -- -- -- -- -- ",
            "30: -- -- -- -- -- -- -- -- 38 -- -- -- -- -- -- -- ",
            "40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "50: 50 -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ",
            "70: -- -- -- -- -- -- -- --                         "
        ],
        "I2C Trace /dev/i2C-9": [
            "Error: Bus doesn't support detection commands"
        ]
    },
    "Jetpack": [
        "# R36 (release), REVISION: 3.0, GCID: 36923193, BOARD: generic, EABI: aarch64, DATE: Fri Jul 19 23:24:25 UTC 2024",
        "# KERNEL_VARIANT: oot",
        "TARGET_USERSPACE_LIB_DIR=nvidia",
        "TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia"
    ],
    "Linux_uname": [
        "Linux orbbec 5.15.136-tegra #1 SMP PREEMPT Mon May 6 09:56:39 PDT 2024 aarch64 aarch64 aarch64 GNU/Linux"
    ],
    "ZED SDK Version": {
        "Diag": "5.0.6",
        "RT": "5.0.6"
    },
    "ZEDX Daemon Status LS": [
        "● zed_x_daemon.service - ZED-X Daemon service",
        "     Loaded: loaded (/etc/systemd/system/zed_x_daemon.service; enabled; vendor preset: enabled)",
        "     Active: active (running) since Thu 2025-09-18 15:24:55 CST; 42s ago",
        "   Main PID: 5052 (ZEDX_Daemon)",
        "      Tasks: 5 (limit: 74772)",
        "     Memory: 2.9M",
        "        CPU: 66ms",
        "     CGroup: /system.slice/zed_x_daemon.service",
        "             └─5052 /usr/sbin/ZEDX_Daemon",
        "9月 18 15:24:55 orbbec systemd[1]: Started ZED-X Daemon service.",
        "9月 18 15:24:55 orbbec ZEDX_Daemon[5052]: [ \"周四 9月 18 15:24:55 2025\" ][ZED-X Daemon] Using TCP port (Read/Write):  20206  and  20207",
        "9月 18 15:24:55 orbbec ZEDX_Daemon[5052]: [ \"周四 9月 18 15:24:55 2025\" ][ZED-X Daemon]  ** Created Sub Endpoint  \"tcp://127.0.0.1:20206\"",
        "9月 18 15:24:55 orbbec ZEDX_Daemon[5052]: [ \"周四 9月 18 15:24:55 2025\" ][ZED-X Daemon]  ** Created Pub Endpoint  \"tcp://127.0.0.1:20207\""
    ],
    "ZEDX Driver State": [
        "sl_zedxone_uhd         36864  0",
        "sl_zedx                28672  0",
        "sl_zedxpro             20480  0",
        "sl_max9295             16384  3 sl_zedxpro,sl_zedxone_uhd,sl_zedx",
        "sl_max96712            24576  4 sl_zedxpro,sl_zedxone_uhd,sl_max9295,sl_zedx",
        "tegra_camera          253952  8 sl_zedxpro,nvhost_isp5,nvhost_nvcsi_t194,sl_zedxone_uhd,nvhost_vi5,sl_zedx",
        "videodev              270336  7 v4l2_async,sl_zedxpro,videobuf2_v4l2,tegra_camera,sl_zedxone_uhd,videobuf2_common,sl_zedx"
    ],
    "i2C Trace": [
        "i2c-0\ti2c       \t3160000.i2c                     \tI2C adapter",
        "i2c-1\ti2c       \tc240000.i2c                     \tI2C adapter",
        "i2c-2\ti2c       \t3180000.i2c                     \tI2C adapter",
        "i2c-3\ti2c       \t3190000.i2c                     \tI2C adapter",
        "i2c-4\ti2c       \tTegra BPMP I2C adapter          \tI2C adapter",
        "i2c-5\ti2c       \t31b0000.i2c                     \tI2C adapter",
        "i2c-6\ti2c       \t31c0000.i2c                     \tI2C adapter",
        "i2c-7\ti2c       \tc250000.i2c                     \tI2C adapter",
        "i2c-8\ti2c       \t31e0000.i2c                     \tI2C adapter",
        "i2c-9\ti2c       \tNVIDIA SOC i2c adapter 0        \tI2C adapter"
    ]
}

},
“Graphics Card”: {
“deviceCount”: 1,
“deviceDriverVersion”: 12020,
“devices”: [
{
“arch”: “Ampere”,
“computeCapability”: “8.7”,
“cores”: 1024,
“name”: “Orin”,
“totalMemoryBytes”: “65893720064”,
“totalMemoryMB”: 62841.1484375
}
],
“glx_info”: “OpenGL vendor string: NVIDIA Corporation\nOpenGL renderer string: NVIDIA Tegra Orin (nvgpu)/integrated\nOpenGL core profile version string: 4.6.0 NVIDIA 540.3.0\nOpenGL core profile shading language version string: 4.60 NVIDIA\nOpenGL core profile context flags: (none)\nOpenGL core profile profile mask: core profile\nOpenGL core profile extensions:\nOpenGL version string: 4.6.0 NVIDIA 540.3.0\nOpenGL shading language version string: 4.60 NVIDIA\nOpenGL context flags: (none)\nOpenGL profile mask: (none)\nOpenGL extensions:\nOpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 540.3.0\nOpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20\nOpenGL ES profile extensions:\n”,
“initResult”: 0,
“valid”: [
Graphics card: Orin”
]
},
“Processor”: {
“L4T version”: “36.3.0”,
“OS”: "Ubuntu 22.04.4 LTS ",
“avxSupported”: false,
“coreCount”: “12”,
“cpu”: “”,
“datetime”: “2025-09-18 15时25分36秒”,
“hyperThreading”: “0”,
“motherboard”: “Jetson, NVIDIA”,
“ramCapacity”: “65.893720”,
“ramUsage”: “”,
“ramUsed”: “3.949556”,
“threadCount”: “12”,
“valid”: [
"Processor: “,
Motherboard: Jetson, NVIDIA”
]
},
“ZED SDK”: {
“CUDA Toolkit version”: “V12.2.140 -->located in /usr/local/cuda-12.2/bin/nvcc”,
“CUDA loading”: false,
“GPU Driver Version”: “Driver Version : N/A”,
“GPU Performance”: " Performance State : N/A”,
“ZED SDK Version (Diag)”: “5.0.6”,
“ZED SDK Version (RT)”: “5.0.6”,
“ai”: {
“checkAI”: true,
“cudaVersion”: 12020,
“cudnnCudartVersion”: 12020,
“cudnnVersion”: 8904,
“cudnnVersionExpected”: 8904,
“tensorVersion”: 8602
},
“binFiles”: [
“libsl_ai.so”,
“libsl_zed.so”
],
“resourcesFiles”: [
“neural_depth_5.3.model”,
“neural_depth_light_5.2.model”
],
“resourcesFilesExpected”: [
“objects_performance_3.2”
],
“valid”: [
ZED SDK version: 5.0.6”,
CUDA version: V12.2.140”
]
}
}

Hi @wangchunyi120
Welcome to the Stereolabs Community.

What AGX Orin Platform do you use?
Please send a picture