ZED 2i Recording Corrupted After Failed Repair

I couldn’t play the recording I made with ZED 2i later on. It says my file is corrupted, and even after repairing it with SVO editor in -repair mode, the repaired file still doesn’t work. Many of my important data is lost this way, and I can’t record again. Could you please address my issue?

SDK version 4.1.0

Hi @zedev,

I apologize for the inconvenience.
Could you run the ZED_Diagnostic tool and send the resulting JSON file in order for us to troubleshoot effectively?