ZED 2i camera not detected by Ubuntu 22.04

Hi,

I’m testing a ZED 2i camera, but unfortunately, the camera does not power on when connected — no LEDs light up, and it is not detected by the system. I am using Ubuntu 22.04. I have installed the ZED SDK and used the ZED Diagnostic tool, which reports that no camera is connected. I am attaching a screenshot of ZED Diagnostic and the JSON results file for your reference. I have tested different USB 3.0 ports and used the “USB 3.0 Type-C Dual Screw Locking Cable”, but the issue persists.

Thank you very much for your support.

I look forward to your reply.

This is my “ZED_Diagnostic_Results.json” file:

This is the screenshot of Zed Diagnostic:

Hi @Alessandro94
What’s the output of the command lsusb -d 2b03:?