Windows 11 issues for larger svo2 files.

rcraig · April 24, 2026, 8:22am

Hi Everyone,

For windows 11, the zed explorer does not play svo2 files that are larger than ~1.2GB.

I have no issue with smaller recordings.

For context, I am already running:

Not only am I unable to view these recording. I can’t seem to even open them in code using the python API.

Myzhar · April 24, 2026, 11:06am

Hi @rcraig
Welcome to the Stereolabs community.

I’ve reported the problem to the ZED SDK team. They will try to reproduce it and eventually fix it.

Have you tried to open the same file with older versions of the ZED SDK?

rcraig · April 25, 2026, 9:48pm

Hi Myzhar,

Previously I was using 5.2.1. This is where I initially noticed the issue.

I then upgraded my SDK to 5.2.3 in the hopes that this would resolve the problem. However, it did not, which is why i created this post.

I will add that my colleagues running Ubuntu 25.10 do not experience this bug in the ZED Explorer or when running the same Python code.

BenjaminV · April 29, 2026, 3:28pm

Hi,

We’ve just released the ZED SDK 5.3.0 which includes a fix for this issue.

rcraig · April 30, 2026, 3:17am

Hi Benjamin,

I can confirm that updating the SDK to the new version resolves the issue.
I was able to play a recording that was 14GB and another that was 13GB.

Additionally I tested the python API and found there to be no issue processing either recording.

Thank you.

Myzhar · April 30, 2026, 7:26am

Hi @rcraig
Thank you for the feedback. We appreciated it.