Unable to optimize AI module

Software
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1

Hi everyone,
Unable to optimize the AI module, whether manually or automatically，It can download normally, but it will skip all the optimization processes.This is the tool’s diagnostic information, including the SDK and CUDA versions used.

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Even with manual optimization, the optimization process will be skipped.

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The automatic optimization model goes through cycles of failure and re-optimization.(Every time I click OK)

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I hope a kind person can take a look！thanks！

2

Hi @JITenLI,

After running ZED_Diagnostic, could you share the resulting JSON file?

3

Hi, I’m glad you can see my question. Unfortunately, the system told me that new users cannot upload attachments.

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4

Could I have any other way to send you a JSON file, maybe by email?

5

Hi @JITenLI,

You can send an email to support@stereolabs.com, with a link to this thread and the file, with this we will be able to process your request

6

I have sent the files to the target as requested and hope to receive your response. Thank you!

7

Hi @JITenLI,

Thanks for sending the file through support, this was helpful. What we can recommend is removing all files from the ai resources folder in case some of them are corrupted: C:/ProgramData/Stereolabs/resources/

If you can run a sample from the ZED SDK in verbose mode, this could help as well to display more logs in the optimization process than can help troubleshoot. If you are able to reproduce the crash with the object detection sample, please share the logs here

8

Hi, I deleted the old resource files as you requested and ran the command ZED_Depth_Sensing.exe --verbose. It seems to be telling me that the SDK is corrupted. Should I completely uninstall it and install it again?

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This issue first appeared yesterday, and at that time I uninstalled the SDK and CUDA. The SDK was the current version, and CUDA was 12.9. I thought that CUDA 12.9 was too new compared to the CUDA 12.8 recommended by the SDK (even though CUDA 12 is a major version). So I uninstalled CUDA 12.9 and installed the current 12.8 version.
Based on this prompt, should I uninstall and reinstall both CUDA and the SDK again? I would also like to ask if there are any recommended version combinations. Thank you very much!