Dear StereoLab Community,
I hope everyone is doing well.
I have recently sent several products for repair/replacement, as previously coordinated with the support team.
I’ve already reached out via email but have not yet received confirmation of receipt or an update on the repair status.
As these products are quite important for our operations, I would be very grateful if someone could please advise me on how to best follow up on this matter — perhaps by sharing an alternative contact person or department who could assist with RMA inquiries.
Thank you very much for your understanding and assistance!
Warm regards,