Python API : struggling with SSL certificate error on downloading the package

Software Python
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1

Hi guys,
I;m trying to download and install Python API on my Windows 10 PC. Unfortunately on running the get_python_api script an ssl certificate error appear, like the one below:

urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired (_ssl.c:997)>

I tried to installed it manually but when calling the sl object on the tutorials no definition are found.
Any idea?

2

Hello and thank you for contacting us,
Your python request module does not work correctly. You can try to repair it with

python -m pip install certifi

As of the trouble you have after installing the module manually, what is the exact error message ?

Antoine

1 Like
3

Hi! Thanks a lot for your reply! unfortunately certify package is already installed and up to date. As for the manual installation, I eventually managed to install it but in the package list I have only pyzed (3.8) ( and not pyzed.sl as in the doc) and pyzmq: on calling the object sl no definition are anyway available. I don’t really know what it could be.

4

Hello, as I said, I need the exact error message. What happens on

import pyzed.sl as sl

?

Also, with certifi, you can try

pip install --force-reinstall certifi
5

Here attached the VS screenshot. I think it’s not the correct package probably.

image
image1920×1080 273 KB

6

Here instead the error that appears when trying to download the API.

image
image1920×1080 405 KB

7

Actually i solved the entire issue by deactivating the SSL verification after importing the ssl package and setting up the entire context to avoid such double check with the ssl._create_default_https_context = ssl._create_unverified_context command.

8

Your code as an issue. It should be

import pyzed.sl as sl

instead of

import pyzed as sl

Antoine