Nvidia orin AGX 64GB JP5.1.2 cannot connect to Zed X with QUAD card

Hello, I used the Nvidia orin AGX 64GB JP5.1.2 cannot connect to Zed X with QUAD card, but it is normally when I used DUO card. Of course I uninstalled the DUO card driver before install QUAD card.
PLATFORM: Nvidia orin AGX 64GB with JP5.1.2
Driver installed: stereolabs-zedx_1.0.5-ZED-LINK-QUAD-L4T35.4.1_arm64.deb
SDK installed: ZED_SDK_Tegra_L4T35.4_v4.1.2.zstd.run
here is the dmesg:

ergouu@ubuntu:~$ sudo dmesg|grep zedx
[sudo] password for ergouu: 
[   15.825215] sl_max96712 34-0029: print_sensor_info: camera zedx
[   15.825230] sl_max96712 34-0029: print_sensor_info: camera zedx
[   15.825249] sl_max96712 34-0029: print_sensor_info: camera zedx
[   15.825263] sl_max96712 34-0029: print_sensor_info: camera zedx
[   16.591941] sl_max96712 30-0029: print_sensor_info: camera zedx
[   16.591957] sl_max96712 30-0029: print_sensor_info: camera zedx
[   16.591977] sl_max96712 30-0029: print_sensor_info: camera zedx
[   16.591993] sl_max96712 30-0029: print_sensor_info: camera zedx
[   17.436478] zedx 34-0062: Driver Version : v1.0.5
[   17.436484] zedx 34-0062: Probing v4l2 sensor.
[   17.436488] zedx 34-0062: Driver Version : v1.0.5
[   17.437151] zedx 34-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.445590] zedx 34-0062: ser_write_table: try 4
[   17.459986] zedx 34-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.468427] zedx 34-0062: ser_write_table: try 3
[   17.484141] zedx 34-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.492815] zedx 34-0062: ser_write_table: try 2
[   17.510132] zedx 34-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x311, val. 0x41
[   17.519706] zedx 34-0062: Single ZED-X detect error
[   17.519710] zedx 34-0062: zedx_probe: serializer initialization failed
[   17.527158] zedx: probe of 34-0062 failed with error -1
[   17.532629] zedx 34-0018: Driver Version : v1.0.5
[   17.532632] zedx 34-0018: Probing v4l2 sensor.
[   17.532637] zedx 34-0018: zedx_probe: ar0234 initialization failed
[   17.539037] zedx 34-0010: Driver Version : v1.0.5
[   17.539038] zedx 34-0010: Probing v4l2 sensor.
[   17.539040] zedx 34-0010: zedx_probe: ar0234 initialization failed
[   17.545434] zedx 35-0062: Driver Version : v1.0.5
[   17.545436] zedx 35-0062: Probing v4l2 sensor.
[   17.545438] zedx 35-0062: Driver Version : v1.0.5
[   17.546233] zedx 35-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.554753] zedx 35-0062: ser_write_table: try 4
[   17.574633] zedx 35-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.583115] zedx 35-0062: ser_write_table: try 3
[   17.600281] zedx 35-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.608791] zedx 35-0062: ser_write_table: try 2
[   17.627939] zedx 35-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x311, val. 0x41
[   17.636474] zedx 35-0062: Single ZED-X detect error
[   17.636475] zedx 35-0062: zedx_probe: serializer initialization failed
[   17.652995] zedx: probe of 35-0062 failed with error -1
[   17.658813] zedx 35-0018: Driver Version : v1.0.5
[   17.658816] zedx 35-0018: Probing v4l2 sensor.
[   17.658820] zedx 35-0018: zedx_probe: ar0234 initialization failed
[   17.665857] zedx 35-0010: Driver Version : v1.0.5
[   17.665860] zedx 35-0010: Probing v4l2 sensor.
[   17.665864] zedx 35-0010: zedx_probe: ar0234 initialization failed
[   17.672936] zedx 30-0062: Driver Version : v1.0.5
[   17.672939] zedx 30-0062: Probing v4l2 sensor.
[   17.672942] zedx 30-0062: Driver Version : v1.0.5
[   17.674488] zedx 30-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.683886] zedx 30-0062: ser_write_table: try 4
[   17.712198] zedx 30-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.724167] zedx 30-0062: ser_write_table: try 3
[   17.740626] zedx 30-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.756084] zedx 30-0062: ser_write_table: try 2
[   17.772156] zedx 30-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x311, val. 0x41
[   17.787302] zedx 30-0062: Single ZED-X detect error
[   17.787309] zedx 30-0062: zedx_probe: serializer initialization failed
[   17.794793] zedx: probe of 30-0062 failed with error -1
[   17.800937] zedx 30-0018: Driver Version : v1.0.5
[   17.800940] zedx 30-0018: Probing v4l2 sensor.
[   17.800945] zedx 30-0018: zedx_probe: ar0234 initialization failed
[   17.808702] zedx 30-0010: Driver Version : v1.0.5
[   17.808704] zedx 30-0010: Probing v4l2 sensor.
[   17.808709] zedx 30-0010: zedx_probe: ar0234 initialization failed
[   17.815712] zedx 31-0062: Driver Version : v1.0.5
[   17.815715] zedx 31-0062: Probing v4l2 sensor.
[   17.815717] zedx 31-0062: Driver Version : v1.0.5
[   17.816604] zedx 31-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.825683] zedx 31-0062: ser_write_table: try 4
[   17.840148] zedx 31-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.848833] zedx 31-0062: ser_write_table: try 3
[   17.864110] zedx 31-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x10, val. 0x21
[   17.872560] zedx 31-0062: ser_write_table: try 2
[   17.892418] zedx 31-0062: ser_write_reg:i2c write failed: dev. 0x62, reg. 0x311, val. 0x41
[   17.902869] zedx 31-0062: Single ZED-X detect error
[   17.902873] zedx 31-0062: zedx_probe: serializer initialization failed
[   17.910403] zedx: probe of 31-0062 failed with error -1
[   17.916852] zedx 31-0018: Driver Version : v1.0.5
[   17.916855] zedx 31-0018: Probing v4l2 sensor.
[   17.916861] zedx 31-0018: zedx_probe: ar0234 initialization failed
[   17.924331] zedx 31-0010: Driver Version : v1.0.5
[   17.924334] zedx 31-0010: Probing v4l2 sensor.
[   17.924339] zedx 31-0010: zedx_probe: ar0234 initialization failed

The attachment is the result of

sudo ZED_Diagnostic --dmesg

dmesg.log (32.1 KB)

Hi @ergouu
are you using the power adapter cable connected to J11 to provide the required 12V-19V power?
The Quad card requires an external power source to drive all the components correctly.

Hi, thx @Myzhar , problem sovled.
Seggestion: I think it may be better to tell us the QUAD card need external power supply on this page [Setting up ZED X on AGX Orin / Xavier Developer Kits - Stereolabs] than only on the purchase page. It is really comfusing if you dont tell the difference between DUO and QUAD card.

Hi @ergouu
we are upgrading the documentation with all the specific information required for the new Mono and Quad capture cards.

1 Like

Hey im having the same problem but with Nvidia orin nx zed x with duo card and a seeedstudio carrier board but support has not been able to help resolve my problems.

Have you tried to contact Seeed Studio?