No CUDA detected with ZED SDK 4.2.2

I have tried numerous times to get ZED SDK 4.2 correctly installed but it is not detecting CUDA. I tried all versions of CUDA from 11.5 to 12.6.3 (every time a clean installation) and nothing. The depth viewer is not working. I have ZED SDK 3.8 previously installed on the same machine and it was working fine. Since I upgraded to 4.2, no SDK is working for me even 4.0 or 4.1. I have NVIDIA GeForce RTX 3070 with Ambere arch., Could it be the reason? Could you please help me on this? I have printed below one of the diagnostic reports.

{
    "AI Models": {
        "info": [
            "MULTI CLASS DETECTION is not optimized",
            "MULTI CLASS MEDIUM DETECTION is not optimized",
            "MULTI CLASS ACCURATE DETECTION is not optimized",
            "HUMAN BODY FAST DETECTION is not optimized",
            "HUMAN BODY MEDIUM DETECTION is not optimized",
            "HUMAN BODY ACCURATE DETECTION is not optimized",
            "HUMAN BODY 38 FAST DETECTION is not optimized",
            "HUMAN BODY 38 MEDIUM DETECTION is not optimized",
            "HUMAN BODY 38 ACCURATE DETECTION is not optimized",
            "PERSON HEAD DETECTION is not optimized",
            "PERSON HEAD ACCURATE DETECTION is not optimized",
            "REID ASSOCIATION is not optimized",
            "NEURAL DEPTH is not optimized",
            "NEURAL PLUS DEPTH is not optimized"
        ]
    },
    "Camera Test": {
        "InternalDevicesCount": 2,
        "ZEDCount": 1,
        "camera": {
            "Device ID": 0,
            "Firmware": 1523,
            "Init Output": "OK",
            "Model": "ZED 2i",
            "Serial Number": 31164009,
            "valid": [
                "<b>Camera: </b>ZED 2i",
                "<b>Firmware: </b>1523"
            ]
        },
        "resolutions": {
            "HD1080@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 1080,
                "height (output)": 1080,
                "initialization": "OK",
                "status": true,
                "width (input)": 1920,
                "width (output)": 1920
            },
            "HD1080@30": {
                "fps (input)": 30,
                "fps (output)": 27,
                "height (input)": 1080,
                "height (output)": 1080,
                "initialization": "OK",
                "status": true,
                "width (input)": 1920,
                "width (output)": 1920
            },
            "HD2K@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 1242,
                "height (output)": 1242,
                "initialization": "OK",
                "status": true,
                "width (input)": 2208,
                "width (output)": 2208
            },
            "HD720@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 720,
                "height (output)": 720,
                "initialization": "OK",
                "status": true,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "HD720@30": {
                "fps (input)": 30,
                "fps (output)": 28,
                "height (input)": 720,
                "height (output)": 720,
                "initialization": "OK",
                "status": true,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "HD720@60": {
                "dropCount": 0,
                "fps (input)": 60,
                "fps (output)": 48,
                "height (input)": 720,
                "height (output)": 720,
                "imageCount": 501,
                "initialization": "OK",
                "status": true,
                "tearingCount": 0,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "VGA@100": {
                "fps (input)": 100,
                "fps (output)": 66,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@30": {
                "fps (input)": 30,
                "fps (output)": 28,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@60": {
                "fps (input)": 60,
                "fps (output)": 44,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            }
        },
        "sensors": {
            "Firmware": 777,
            "Init Output": "OK",
            "Model": "ZED 2i (MCU)",
            "Serial Number": 31164009
        }
    },
    "Devices": {
        "ASMediaFound": false,
        "CorruptedFirmware": false,
        "MCUDetected": true,
        "OC_Cam_Detected": false,
        "OtherUSBDevices": [
        ],
        "USBList": [
            {
                "USB_path": "/10/2",
                "idProduct": "0x2113",
                "idVendor": "0x413c"
            },
            {
                "USBMode": 2,
                "USB_path": "/3/2",
                "bDescriptorType": 1,
                "bDeviceProtocol": 0,
                "bLength": 18,
                "bMaxPacketSize0": 64,
                "bNumConfigurations": 1,
                "bcdDevice": "3.9",
                "bcdUSB": "2.0",
                "bcdUSBClass": 0,
                "bcdUSBSubClass": 0,
                "busNumber": 1,
                "device": "ZED2i MCU",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 3,
                "idProduct": "0xf881",
                "idVendor": "0x2b03"
            },
            {
                "USB_path": "/5",
                "idProduct": "0x0029",
                "idVendor": "0x8087"
            },
            {
                "USB_path": "/9",
                "idProduct": "0x0153",
                "idVendor": "0x0bda"
            },
            {
                "USB_path": "/10/1",
                "idProduct": "0x6040",
                "idVendor": "0x04f9"
            },
            {
                "USB_path": "/10/1",
                "idProduct": "0x6040",
                "idVendor": "0x04f9"
            },
            {
                "USBMode": 3,
                "USB_path": "/20",
                "bDescriptorType": 1,
                "bDeviceProtocol": 1,
                "bLength": 18,
                "bMaxPacketSize0": 9,
                "bNumConfigurations": 1,
                "bcdDevice": "1.0",
                "bcdUSB": "3.0",
                "bcdUSBClass": 239,
                "bcdUSBSubClass": 2,
                "busNumber": 1,
                "device": "ZED2i",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 4,
                "idProduct": "0xf880",
                "idVendor": "0x2b03"
            },
            {
                "USBMode": 3,
                "USB_path": "/20",
                "bDescriptorType": 1,
                "bDeviceProtocol": 1,
                "bLength": 18,
                "bMaxPacketSize0": 9,
                "bNumConfigurations": 1,
                "bcdDevice": "1.0",
                "bcdUSB": "3.0",
                "bcdUSBClass": 239,
                "bcdUSBSubClass": 2,
                "busNumber": 1,
                "device": "ZED2i",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 4,
                "idProduct": "0xf880",
                "idVendor": "0x2b03"
            },
            {
                "USB_path": "/10/4",
                "idProduct": "0x3020",
                "idVendor": "0x3151"
            },
            {
                "USB_path": "/10/3",
                "idProduct": "0x0001",
                "idVendor": "0x0a12"
            },
            {
                "USB_path": "/3",
                "idProduct": "0x2512",
                "idVendor": "0x0424"
            },
            {
                "USB_path": "/10",
                "idProduct": "0x0101",
                "idVendor": "0x1a40"
            }
        ],
        "USBMode": 3,
        "ZED Camera Module Detected": 63616,
        "ZED MCU Module Detected": 63617,
        "ZEDDetected": true,
        "captureDevices": [
        ],
        "controllers": [
            {
                "CompatibleIDs": "",
                "Description": "USB Root Hub (USB 3.0)",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0001",
                "Location": "",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": "\\Device\\USBPDO-0"
            },
            {
                "CompatibleIDs": "USB\\USB20_HUB",
                "Description": "Generic USB Hub",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0027",
                "Location": "Port_#0010.Hub_#0001",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": ""
            },
            {
                "CompatibleIDs": "USB\\USB20_HUB",
                "Description": "Generic USB Hub",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0014",
                "Location": "Port_#0002.Hub_#0001",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": ""
            },
            {
                "CompatibleIDs": "PCI\\VEN_8086&DEV_06ED&REV_00",
                "Description": "USB xHCI Compliant Host Controller",
                "DeviceName": "Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0000",
                "Location": "PCI bus 0, device 20, function 0",
                "Manufacturer": "Generic USB xHCI Host Controller",
                "Name": "PCI",
                "PhysicalName": "\\Device\\NTPNP_PCI0005"
            }
        ],
        "valid": [
            "<b>USB Bandwidth: </b> OK"
        ]
    },
    "Graphics Card": {
        "deviceCount": 1,
        "deviceDriverVersion": 12070,
        "devices": [
            {
                "arch": "Ampere",
                "computeCapability": "8.6",
                "cores": 5888,
                "name": "NVIDIA GeForce RTX 3070",
                "totalMemoryBytes": "8589410304",
                "totalMemoryMB": 8191.5
            }
        ],
        "initResult": 0,
        "valid": [
            "<b>Graphics card: </b> NVIDIA GeForce RTX 3070"
        ]
    },
    "Processor": {
        "OS": "Windows 10 FallCreators",
        "avxSupported": true,
        "coreCount": "8",
        "cpu": "Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz",
        "datetime": "2024-11-27 23:25:06",
        "hyperThreading": "1",
        "motherboard": "ZBOX-ECM73070C/7307LH/53060C, ZOTAC",
        "ramCapacity": "63.8792",
        "ramUsage": "0",
        "ramUsed": "8.81831",
        "threadCount": "16",
        "valid": [
            "<b>Processor: </b> Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz",
            "<b>Motherboard: </b> ZBOX-ECM73070C/7307LH/53060C, ZOTAC"
        ]
    },
    "ZED SDK": {
        "driverVersion": "566.14",
        "drivervDllVersion": "32.0.15.6614",
        "error": [
            "<b>CUDA 11 not detected</b> <br/> Make sure CUDA is installed and restart your computer. <a href='https://download.stereolabs.com/cuda11_web' style='color: #d9ff42;' >Download</a>."
        ],
        "runtimeDllVersion": 11080
    }
}

Hi @mahmoodeid
Welcome to the Stereolabs community.

Please try the following procedure:

  1. uninstall the ZED SDK
  2. uninstall all the versions of CUDA installed on your PC
  3. update the NVIDIA GPU driver
  4. download and install CUDA 12.6 (we do not recommend CUDA 11 for RTX GPU models)
  5. download and install the ZED SDK v4.2.2 for CUDA 12

If the problem continues, check if an antivirus is blocking the ZED SDK’s activities and disable it if necessary.

Thanks for the answer. I tried all the steps that you mentioned and still the same error that CUDA is not detected. The CUDA version is 12.6.3.

{
    "AI Models": {
        "info": [
            "MULTI CLASS ACCURATE DETECTION is not optimized",
            "HUMAN BODY FAST DETECTION is not optimized",
            "HUMAN BODY MEDIUM DETECTION is not optimized",
            "HUMAN BODY ACCURATE DETECTION is not optimized",
            "HUMAN BODY 38 FAST DETECTION is not optimized",
            "HUMAN BODY 38 MEDIUM DETECTION is not optimized",
            "HUMAN BODY 38 ACCURATE DETECTION is not optimized",
            "PERSON HEAD DETECTION is not optimized",
            "PERSON HEAD ACCURATE DETECTION is not optimized",
            "REID ASSOCIATION is not optimized"
        ],
        "valid": [
            "MULTI CLASS DETECTION is optimized",
            "MULTI CLASS MEDIUM DETECTION is optimized",
            "NEURAL DEPTH is optimized",
            "NEURAL PLUS DEPTH is optimized"
        ]
    },
    "Camera Test": {
        "InternalDevicesCount": 2,
        "ZEDCount": 1,
        "camera": {
            "Device ID": 0,
            "Firmware": 1523,
            "Init Output": "OK",
            "Model": "ZED 2i",
            "Serial Number": 31164009,
            "valid": [
                "<b>Camera: </b>ZED 2i",
                "<b>Firmware: </b>1523"
            ]
        },
        "resolutions": {
            "HD1080@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 1080,
                "height (output)": 1080,
                "initialization": "OK",
                "status": true,
                "width (input)": 1920,
                "width (output)": 1920
            },
            "HD1080@30": {
                "fps (input)": 30,
                "fps (output)": 27,
                "height (input)": 1080,
                "height (output)": 1080,
                "initialization": "OK",
                "status": true,
                "width (input)": 1920,
                "width (output)": 1920
            },
            "HD2K@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 1242,
                "height (output)": 1242,
                "initialization": "OK",
                "status": true,
                "width (input)": 2208,
                "width (output)": 2208
            },
            "HD720@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 720,
                "height (output)": 720,
                "initialization": "OK",
                "status": true,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "HD720@30": {
                "fps (input)": 30,
                "fps (output)": 30,
                "height (input)": 720,
                "height (output)": 720,
                "initialization": "OK",
                "status": true,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "HD720@60": {
                "dropCount": 0,
                "fps (input)": 60,
                "fps (output)": 46,
                "height (input)": 720,
                "height (output)": 720,
                "imageCount": 501,
                "initialization": "OK",
                "status": true,
                "tearingCount": 0,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "VGA@100": {
                "fps (input)": 100,
                "fps (output)": 65,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@30": {
                "fps (input)": 30,
                "fps (output)": 29,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@60": {
                "fps (input)": 60,
                "fps (output)": 46,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            }
        },
        "sensors": {
            "Firmware": 777,
            "Init Output": "OK",
            "Model": "ZED 2i (MCU)",
            "Serial Number": 31164009
        }
    },
    "Devices": {
        "ASMediaFound": false,
        "CorruptedFirmware": false,
        "MCUDetected": true,
        "OC_Cam_Detected": false,
        "OtherUSBDevices": [
        ],
        "USBList": [
            {
                "USB_path": "/10/2",
                "idProduct": "0x2113",
                "idVendor": "0x413c"
            },
            {
                "USBMode": 2,
                "USB_path": "/3/2",
                "bDescriptorType": 1,
                "bDeviceProtocol": 0,
                "bLength": 18,
                "bMaxPacketSize0": 64,
                "bNumConfigurations": 1,
                "bcdDevice": "3.9",
                "bcdUSB": "2.0",
                "bcdUSBClass": 0,
                "bcdUSBSubClass": 0,
                "busNumber": 1,
                "device": "ZED2i MCU",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 3,
                "idProduct": "0xf881",
                "idVendor": "0x2b03"
            },
            {
                "USB_path": "/5",
                "idProduct": "0x0029",
                "idVendor": "0x8087"
            },
            {
                "USB_path": "/9",
                "idProduct": "0x0153",
                "idVendor": "0x0bda"
            },
            {
                "USB_path": "/10/1",
                "idProduct": "0x6040",
                "idVendor": "0x04f9"
            },
            {
                "USB_path": "/10/1",
                "idProduct": "0x6040",
                "idVendor": "0x04f9"
            },
            {
                "USBMode": 3,
                "USB_path": "/20",
                "bDescriptorType": 1,
                "bDeviceProtocol": 1,
                "bLength": 18,
                "bMaxPacketSize0": 9,
                "bNumConfigurations": 1,
                "bcdDevice": "1.0",
                "bcdUSB": "3.0",
                "bcdUSBClass": 239,
                "bcdUSBSubClass": 2,
                "busNumber": 1,
                "device": "ZED2i",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 4,
                "idProduct": "0xf880",
                "idVendor": "0x2b03"
            },
            {
                "USBMode": 3,
                "USB_path": "/20",
                "bDescriptorType": 1,
                "bDeviceProtocol": 1,
                "bLength": 18,
                "bMaxPacketSize0": 9,
                "bNumConfigurations": 1,
                "bcdDevice": "1.0",
                "bcdUSB": "3.0",
                "bcdUSBClass": 239,
                "bcdUSBSubClass": 2,
                "busNumber": 1,
                "device": "ZED2i",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 4,
                "idProduct": "0xf880",
                "idVendor": "0x2b03"
            },
            {
                "USB_path": "/10/4",
                "idProduct": "0x3020",
                "idVendor": "0x3151"
            },
            {
                "USB_path": "/10/3",
                "idProduct": "0x0001",
                "idVendor": "0x0a12"
            },
            {
                "USB_path": "/3",
                "idProduct": "0x2512",
                "idVendor": "0x0424"
            },
            {
                "USB_path": "/10",
                "idProduct": "0x0101",
                "idVendor": "0x1a40"
            }
        ],
        "USBMode": 3,
        "ZED Camera Module Detected": 63616,
        "ZED MCU Module Detected": 63617,
        "ZEDDetected": true,
        "captureDevices": [
        ],
        "controllers": [
            {
                "CompatibleIDs": "",
                "Description": "USB Root Hub (USB 3.0)",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0001",
                "Location": "",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": "\\Device\\USBPDO-0"
            },
            {
                "CompatibleIDs": "USB\\USB20_HUB",
                "Description": "Generic USB Hub",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0027",
                "Location": "Port_#0010.Hub_#0001",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": ""
            },
            {
                "CompatibleIDs": "USB\\USB20_HUB",
                "Description": "Generic USB Hub",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0014",
                "Location": "Port_#0002.Hub_#0001",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": ""
            },
            {
                "CompatibleIDs": "PCI\\VEN_8086&DEV_06ED&REV_00",
                "Description": "USB xHCI Compliant Host Controller",
                "DeviceName": "Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0000",
                "Location": "PCI bus 0, device 20, function 0",
                "Manufacturer": "Generic USB xHCI Host Controller",
                "Name": "PCI",
                "PhysicalName": "\\Device\\NTPNP_PCI0005"
            }
        ],
        "valid": [
            "<b>USB Bandwidth: </b> OK"
        ]
    },
    "Graphics Card": {
        "deviceCount": 1,
        "deviceDriverVersion": 12070,
        "devices": [
            {
                "arch": "Ampere",
                "computeCapability": "8.6",
                "cores": 5888,
                "name": "NVIDIA GeForce RTX 3070",
                "totalMemoryBytes": "8589410304",
                "totalMemoryMB": 8191.5
            }
        ],
        "initResult": 0,
        "valid": [
            "<b>Graphics card: </b> NVIDIA GeForce RTX 3070"
        ]
    },
    "Processor": {
        "OS": "Windows 10 FallCreators",
        "avxSupported": true,
        "coreCount": "8",
        "cpu": "Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz",
        "datetime": "2024-11-29 20:53:43",
        "hyperThreading": "1",
        "motherboard": "ZBOX-ECM73070C/7307LH/53060C, ZOTAC",
        "ramCapacity": "63.8792",
        "ramUsage": "0",
        "ramUsed": "8.60217",
        "threadCount": "16",
        "valid": [
            "<b>Processor: </b> Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz",
            "<b>Motherboard: </b> ZBOX-ECM73070C/7307LH/53060C, ZOTAC"
        ]
    },
    "ZED SDK": {
        "driverVersion": "566.14",
        "drivervDllVersion": "32.0.15.6614",
        "error": [
            "<b>CUDA 12 not detected</b> <br/> Make sure CUDA is installed and restart your computer. <a href='https://download.stereolabs.com/cuda12_web' style='color: #d9ff42;' >Download</a>."
        ],
        "runtimeDllVersion": 12060
    }
}

Hi @mahmoodeid
It seems that the camera is not correctly detected and opened.
Do “ZED Explorer” and “ZED Depth Viewer” work?

I have the same problem. Everything was working fine, then I updated to version 4.2.2, and now it doesn’t detect CUDA, even though it’s installed correctly. I tried following all the steps described above, but the issue persists. The only way to fix it was to go back to the previous version.

Hi,

Any luck, I am facing the same issue :frowning:

I have the same issue stated here out of the box. Steps to repro:
Download ZED_SDK_Windows_cuda12.1_v4.2.2.exe
Run the above installer
Get message about CUDA not being installed
Click yes to Install CUDA
Stop ZED SDK install
Download the recommended CUDA installer from the site: cuda_12.6.3_561.17_windows.exe
Run CUDA installer and restart computer when finished
Rerun ZED SDK installer, no message about missing CUDA, assumption is that the SDK detects CUDA?
Restart computer after ZED SDK install is finished
Run ZED Diagnostic
SDK Test fails with message CUDA 12 not detected

SDK Installer seems to detect CUDA but SDK Diagnostic doesn’t?

Same issue here.

I updates to zed sdk 4.2.2, I run the diagnostic tool and i get the same error: “Cuda 12 not detected. Make sure CUDA is installed and restart your computer”. I have properly installed CUDA 12.1 in my laptop.

Although, on the other hand, the applications ZED Explorer and Depth viewer work correctly so it may just be a problem with the diagnostic tool.

Hi all,
We have found an issue with ZED Diagnostic v4.2.2 (and older) not able to correctly identify the version of CUDA installed on the host if different from v12.1.
Please try to use ZED Depth Viewer. If it works with no errors, then you can ignore any CUDA error from ZED Diagnostic.
If ZED Depth Viewer does not work, please send an email to support@stereolabs.com to evaluate the details of the problem.

The ZED Diagnostic issue will be fixed with the patch version that will be released soon.

Thank you for the update! I’ve had no other issues running any of the software or getting code to build so I think otherwise my install is good to go.

1 Like

The depth viewer is not working at all for me. I’m using ZOTAC Magnus One PC with Nvidia RTX 3070 ( MAGNUS ONE ECM73070C (Barebone) | ZOTAC My diagnosis report is as the following:

{
    "AI Models": {
        "info": [
            "MULTI CLASS ACCURATE DETECTION is not optimized",
            "HUMAN BODY FAST DETECTION is not optimized",
            "HUMAN BODY MEDIUM DETECTION is not optimized",
            "HUMAN BODY ACCURATE DETECTION is not optimized",
            "HUMAN BODY 38 FAST DETECTION is not optimized",
            "HUMAN BODY 38 MEDIUM DETECTION is not optimized",
            "HUMAN BODY 38 ACCURATE DETECTION is not optimized",
            "PERSON HEAD DETECTION is not optimized",
            "PERSON HEAD ACCURATE DETECTION is not optimized",
            "REID ASSOCIATION is not optimized"
        ],
        "valid": [
            "MULTI CLASS DETECTION is optimized",
            "MULTI CLASS MEDIUM DETECTION is optimized",
            "NEURAL DEPTH is optimized",
            "NEURAL PLUS DEPTH is optimized"
        ]
    },
    "Camera Test": {
        "InternalDevicesCount": 2,
        "ZEDCount": 1,
        "camera": {
            "Device ID": 0,
            "Firmware": 1523,
            "Init Output": "OK",
            "Model": "ZED 2i",
            "Serial Number": 31164009,
            "valid": [
                "<b>Camera: </b>ZED 2i",
                "<b>Firmware: </b>1523"
            ]
        },
        "resolutions": {
            "HD1080@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 1080,
                "height (output)": 1080,
                "initialization": "OK",
                "status": true,
                "width (input)": 1920,
                "width (output)": 1920
            },
            "HD1080@30": {
                "fps (input)": 30,
                "fps (output)": 27,
                "height (input)": 1080,
                "height (output)": 1080,
                "initialization": "OK",
                "status": true,
                "width (input)": 1920,
                "width (output)": 1920
            },
            "HD2K@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 1242,
                "height (output)": 1242,
                "initialization": "OK",
                "status": true,
                "width (input)": 2208,
                "width (output)": 2208
            },
            "HD720@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 720,
                "height (output)": 720,
                "initialization": "OK",
                "status": true,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "HD720@30": {
                "fps (input)": 30,
                "fps (output)": 28,
                "height (input)": 720,
                "height (output)": 720,
                "initialization": "OK",
                "status": true,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "HD720@60": {
                "dropCount": 0,
                "fps (input)": 60,
                "fps (output)": 54,
                "height (input)": 720,
                "height (output)": 720,
                "imageCount": 501,
                "initialization": "OK",
                "status": true,
                "tearingCount": 0,
                "width (input)": 1280,
                "width (output)": 1280
            },
            "VGA@100": {
                "fps (input)": 100,
                "fps (output)": 71,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@15": {
                "fps (input)": 15,
                "fps (output)": 15,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@30": {
                "fps (input)": 30,
                "fps (output)": 28,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            },
            "VGA@60": {
                "fps (input)": 60,
                "fps (output)": 50,
                "height (input)": 376,
                "height (output)": 376,
                "initialization": "OK",
                "status": true,
                "width (input)": 672,
                "width (output)": 672
            }
        },
        "sensors": {
            "Firmware": 777,
            "Init Output": "OK",
            "Model": "ZED 2i (MCU)",
            "Serial Number": 31164009
        }
    },
    "Devices": {
        "ASMediaFound": false,
        "CorruptedFirmware": false,
        "MCUDetected": true,
        "OC_Cam_Detected": false,
        "OtherUSBDevices": [
        ],
        "USBList": [
            {
                "USBMode": 2,
                "USB_path": "/11/2",
                "bDescriptorType": 1,
                "bDeviceProtocol": 0,
                "bLength": 18,
                "bMaxPacketSize0": 64,
                "bNumConfigurations": 1,
                "bcdDevice": "3.9",
                "bcdUSB": "2.0",
                "bcdUSBClass": 0,
                "bcdUSBSubClass": 0,
                "busNumber": 1,
                "device": "ZED2i MCU",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 3,
                "idProduct": "0xf881",
                "idVendor": "0x2b03"
            },
            {
                "USB_path": "/2/2",
                "idProduct": "0x2113",
                "idVendor": "0x413c"
            },
            {
                "USB_path": "/5",
                "idProduct": "0x0029",
                "idVendor": "0x8087"
            },
            {
                "USB_path": "/9",
                "idProduct": "0x0153",
                "idVendor": "0x0bda"
            },
            {
                "USB_path": "/11",
                "idProduct": "0x2512",
                "idVendor": "0x0424"
            },
            {
                "USB_path": "/2/1",
                "idProduct": "0x6040",
                "idVendor": "0x04f9"
            },
            {
                "USB_path": "/2",
                "idProduct": "0x0101",
                "idVendor": "0x1a40"
            },
            {
                "USB_path": "/2/1",
                "idProduct": "0x6040",
                "idVendor": "0x04f9"
            },
            {
                "USBMode": 3,
                "USB_path": "/24",
                "bDescriptorType": 1,
                "bDeviceProtocol": 1,
                "bLength": 18,
                "bMaxPacketSize0": 9,
                "bNumConfigurations": 1,
                "bcdDevice": "1.0",
                "bcdUSB": "3.0",
                "bcdUSBClass": 239,
                "bcdUSBSubClass": 2,
                "busNumber": 1,
                "device": "ZED2i",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 4,
                "idProduct": "0xf880",
                "idVendor": "0x2b03"
            },
            {
                "USBMode": 3,
                "USB_path": "/24",
                "bDescriptorType": 1,
                "bDeviceProtocol": 1,
                "bLength": 18,
                "bMaxPacketSize0": 9,
                "bNumConfigurations": 1,
                "bcdDevice": "1.0",
                "bcdUSB": "3.0",
                "bcdUSBClass": 239,
                "bcdUSBSubClass": 2,
                "busNumber": 1,
                "device": "ZED2i",
                "iManufacturer": 1,
                "iProduct": 2,
                "iSerial": 4,
                "idProduct": "0xf880",
                "idVendor": "0x2b03"
            },
            {
                "USB_path": "/2/4",
                "idProduct": "0x3020",
                "idVendor": "0x3151"
            },
            {
                "USB_path": "/2/3",
                "idProduct": "0x0001",
                "idVendor": "0x0a12"
            }
        ],
        "USBMode": 3,
        "ZED Camera Module Detected": 63616,
        "ZED MCU Module Detected": 63617,
        "ZEDDetected": true,
        "captureDevices": [
        ],
        "controllers": [
            {
                "CompatibleIDs": "",
                "Description": "USB Root Hub (USB 3.0)",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0001",
                "Location": "",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": "\\Device\\USBPDO-0"
            },
            {
                "CompatibleIDs": "USB\\USB20_HUB",
                "Description": "Generic USB Hub",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0027",
                "Location": "Port_#0010.Hub_#0001",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": ""
            },
            {
                "CompatibleIDs": "USB\\USB20_HUB",
                "Description": "Generic USB Hub",
                "DeviceName": "",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0014",
                "Location": "Port_#0002.Hub_#0001",
                "Manufacturer": "(Standard USB HUBs)",
                "Name": "USB",
                "PhysicalName": "\\Device\\USBPDO-1"
            },
            {
                "CompatibleIDs": "PCI\\VEN_8086&DEV_06ED&REV_00",
                "Description": "USB xHCI Compliant Host Controller",
                "DeviceName": "Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)",
                "Driver": "{36fc9e60-c465-11cf-8056-444553540000}\\0000",
                "Location": "PCI bus 0, device 20, function 0",
                "Manufacturer": "Generic USB xHCI Host Controller",
                "Name": "PCI",
                "PhysicalName": "\\Device\\NTPNP_PCI0005"
            }
        ],
        "valid": [
            "<b>USB Bandwidth: </b> OK"
        ]
    },
    "Graphics Card": {
        "deviceCount": 1,
        "deviceDriverVersion": 12070,
        "devices": [
            {
                "arch": "Ampere",
                "computeCapability": "8.6",
                "cores": 5888,
                "name": "NVIDIA GeForce RTX 3070",
                "totalMemoryBytes": "8589410304",
                "totalMemoryMB": 8191.5
            }
        ],
        "initResult": 0,
        "valid": [
            "<b>Graphics card: </b> NVIDIA GeForce RTX 3070"
        ]
    },
    "Processor": {
        "OS": "Windows 10 FallCreators",
        "avxSupported": true,
        "coreCount": "8",
        "cpu": "Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz",
        "datetime": "2025-01-15 09:10:50",
        "hyperThreading": "1",
        "motherboard": "ZBOX-ECM73070C/7307LH/53060C, ZOTAC",
        "ramCapacity": "63.8792",
        "ramUsage": "0",
        "ramUsed": "9.23711",
        "threadCount": "16",
        "valid": [
            "<b>Processor: </b> Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz",
            "<b>Motherboard: </b> ZBOX-ECM73070C/7307LH/53060C, ZOTAC"
        ]
    },
    "ZED SDK": {
        "driverVersion": "566.14",
        "drivervDllVersion": "32.0.15.6614",
        "error": [
            "<b>CUDA 12 not detected</b> <br/> Make sure CUDA is installed and restart your computer. <a href='https://download.stereolabs.com/cuda12_web' style='color: #d9ff42;' >Download</a>."
        ],
        "runtimeDllVersion": 12060
    }
}

If you haven’t already, install the latest ZED SDK v4.2.3.