No Calibration file online

I came across this error below with a ZED X camera:

[2025-05-01 20:48:16 UTC][ZED][ERROR] [Init]  Wrong value in calibration file. Downloading it... 
[2025-05-01 20:48:16 UTC][ZED][WARNING] [Init]  Invalid calibration file. On Linux, call export LC_ALL="C" and restart your application.
[2025-05-01 20:48:16 UTC][ZED][INFO] [Init]  Invalid calibration file. Recalibrate your camera using ZED Calibration tool or download your calibration file on https://calib.stereolabs.com
[2025-03-10 20:48:16 UTC][ZED][WARNING] INVALID CALIBRATION FILE in sl::ERROR_CODE sl::Camera::open(sl::InitParameters)

I am using:
JetPack 6.1
ZED SDK: 4.2.3
Camera Serial Number: 53496330
The software is trying to download the calibration file but it does not find it. I searched manually for the calibration file and also couldn’t find it. This is the link I was trying to download the calibration file with: http://calib.stereolabs.com/?SN=53496330

I tested the manual search with another serial number and it was downloaded successfully.

Is there another way to fix the issue ?

Thank you.

Hi @Dhiaeddine-Oussayed
please write an email to suppor@stereolabs.com