Issue with ZED2i Camera Disconnecting on HD2K Resolution

Software
1

Hi everyone,

I’ve been experimenting with the simpleMR example for ZED and ran into an issue when setting the camera resolution to HD2K.

Problem Description

When I set the resolution to HD2K, the ZED Explorer shows that the camera connection becomes very unstable, with constant disconnecting and reconnecting.In Unity, attempting to run the project results in an error: **“Unable to open camera.” However, if I switch the resolution to HD1080p, the camera works perfectly fine, and the connection is stable.

Additional Information

  • My camera is ZED 2i, and it connects to my computer via USB.
  • I’ve already tried replacing the USB cable, but the issue persists.

My project requires a 2K resolution, so I’d appreciate any guidance on resolving this issue. Can anyone help me to deal with this problem?

Thanks in advance!

2

This request was closed and merged into request #59460 “Issue with ZED2i Camera Disconne…”.