I am trying to process a svo2 file on a Linux machine using Docker with ZED SDK 4.2.5, however, I keep getting errors due to invalid calibration file. It reports the serial number as 116332848. I also tried calib.stereolabs.com to manually download the file, but it tells me that serial number is invalid. The camera is 2.2mm Focal length ZED X. How would I find/access this calibration file?
Hi @umpisial
Welcome to the StereoLabs community.
Please copy here the output of the command ZED_SVO_Editor -inf <svo_file>
Hi @umpisial,
Thank you for your patience.
We identified an issue in the database that stores the factory calibration files; it has now been fixed on our side. The problem was only affecting 168 serial numbers.
To resolve it on your end, please delete the calibration file matching your camera’s serial number (SN<serial_number>.conf) from the ZED SDK settings folder:
- Windows:
C:\ProgramData\StereoLabs\settings - Linux:
/usr/local/zed/settings/
The next time the camera is opened, the ZED SDK will automatically download a fresh, corrected calibration file from our servers; please make sure the host machine has an internet connection at that moment. You can find more details about the calibration file here.
We apologize for any inconvenience this may have caused.
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