Error downloading JP 6.X driver

I’m attempting to download the newest driver for Jetpack 6.x and I’m getting the following error:

$ sudo dpkg -i stereolabs-zedlink-duo_1.1.1-LI-MAX96712-L4T36.3.0_arm64.deb
[sudo] password for pack-user-cv:
dpkg: regarding stereolabs-zedlink-duo_1.1.1-LI-MAX96712-L4T36.3.0_arm64.deb containing stereolabs-zedlink-duo, pre-dependency problem:
stereolabs-zedlink-duo pre-depends on nvidia-l4t-core (<< 36.4-0)
nvidia-l4t-core is installed, but is version 36.4.0-20240912212859.

dpkg: error processing archive stereolabs-zedlink-duo_1.1.1-LI-MAX96712-L4T36.3.0_arm64.deb (–install):
pre-dependency problem - not installing stereolabs-zedlink-duo
Errors were encountered while processing:
stereolabs-zedlink-duo_1.1.1-LI-MAX96712-L4T36.3.0_arm64.deb

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I’m not sure how to downgrade the l4t to 36.3. I attempted the debian based method to make the r36.4 to r36.3 but the error persists. Would like some insight on what to do.

Thank you,
Ramon

Hi @ramon888
you must use NVIDIA SDK Manager to downgrade to L4T 36.3.

Gave it an attempt but didn’t see an option for 36.3. The host computer is a 22.04, do I need a lower Ubuntu version to change it? Or am I missing something? Even the archived won’t show the other 36.3 version I am looking for.

Thanks again Walter for the continuous help
Best,
Ramon

Hi Ramon,
did you click on “Show all versions”?

Hello Walter,

I did and I’m seeing the following options:

I’m not sure which version pertains the L4T - 36.3

Best,
Ramon

Jetpack 6.0 installs L4T v36.3

I’ve installed JP 6.0 and now at L4T v36.3. I tried the multi_cam.py script as well as attempted to open two instances of ZED_Explorer, but I still can’t get the two cameras to work at the same time. The first camera that opens will function as expected but the second cameras always fails. I will include the diagnostic file here.

I’m not sure what the issue is now.

Best,
Ramon
dmesg.log (26.8 KB)

Are you using the camera serial number or the camera ID to correctly select the camera to open?

It’s whatever the sample script utilizes. But regardless when I open ZED_Explorer the first camera works, however in the same ZED_Explorer window, when I attempt to switch to the second camera it fails. It’s not just an issue with simultaneous camera but even switching to another camera produces an error.

Hi @ramon888
please write an email to support@stereolabs.com.

Hello,

Apologies for the late response but here is the latest diagnostic file.

Look forward to your input!

Best,

Ramon Becerra-Orozco


From: Walter Lucetti (Stereolabs) support@stereolabs.com
Sent: Wednesday, November 6, 2024 3:42 AM
To: Ramon Becerra-Orozco ramon.becerra-orozco01@student.csulb.edu
Subject: Re: Error downloading JP 6.X driver

CAUTION: This email was sent from an external source.

Sorry here it is!


From: Ramon Becerra-Orozco Ramon.Becerra-Orozco01@student.csulb.edu
Sent: Thursday, November 14, 2024 4:19 PM
To: Stereolabs support@stereolabs.com
Subject: Re: Error downloading JP 6.X driver

Hello,

Apologies for the late response but here is the latest diagnostic file.

Look forward to your input!

Best,

Ramon Becerra-Orozco


From: Walter Lucetti (Stereolabs) support@stereolabs.com
Sent: Wednesday, November 6, 2024 3:42 AM
To: Ramon Becerra-Orozco ramon.becerra-orozco01@student.csulb.edu
Subject: Re: Error downloading JP 6.X driver

CAUTION: This email was sent from an external source.

Hi Ramon,
this seems a ZED X Driver issue.

We are fixing it and we will release a patch as soon as possible.

Best regards

Walter

Walter Lucetti
Senior Computer Engineer
SDK / Robotics / HW
Stereolabs Support