Can zed2i camera be repaired if it is flooded?

Software
1

If the camera is flooded and can’t be used, are there any maintenance services or other solutions provided?

2

Hi @YsanZyh
Welcome to the Stereolabs community.

Please write an email to support@stereolabs.com to open a support ticket.
Please also add pictures of the camera showing the problem.

3

The photo of the camera which is flooded is shown bellow.

P30629-211625
P30629-2116251920×1079 101 KB

4

Hi @YsanZyh
we replied to your email.
The camera was not used according to the specifications. ZED 2 is not waterproof.
Only ZED 2i, ZED X, and ZED X Mini are IP66-rated cameras.