Camera not working

I’ve sent this to Support already but I was wondering if anyone else has seen this. My ZED 2i has stopped working correctly. All I’m seeing in the console is
[ZED][Sensors] MCU module not responding. Attempt module reboot
[ZED][Sensors] MCU not responding while resetting module… Second step recovery…
None of the normal apps are working either, Diagnostics says the camera isn’t there but the json file shows it listed.
Any ideas?

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Hi, I’m currently having the same problem but did not find any solution yet.
Did you hear from support already what could be the cause of this problem?

Hi all,
for hardware problems please write an email to and always add the report file generated by the ZED Diagnostic tool.