Assistance Needed with ZED Link Mono Driver Installation Error

Hardware ZED Mini
1

Dear Support Team,

I installed JetPack 6.1 on my Jetson Orin Nano Dev Kit using Nvidia’s latest SDK Manager. Following the documentation, I connected the ZED Link Mono device and attempted to install the Mono driver. However, I encountered the following error:

ray@jetson-orin-nano:~/Downloads$ sudo dpkg -i stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.4.0_arm64.deb 
[sudo] password for ray: 
(Reading database ... 203318 files and directories currently installed.)
Preparing to unpack stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.4.0_arm64.deb ...
Unpacking stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.4.0) over (1.3.0-SL-MAX9296-all-L4T36.4.0) ...
Setting up stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.4.0) ...
Detected DTB to update : tegra234-p3768
Detected capture card : zedlink-mono
Set FDT to : /boot/dtb/kernel_tegra234-p3768-0000+p3767-0005-nv-super.dtb
Failed to patch nvargus : Please update your system with : 'sudo apt update && sudo apt upgrade'

Could you please advise on how to resolve this issue?

Thank you very much for your assistance.

2

Hi @eatpockyboy
try to install missing jetpack packages by using the following commands:

sudo apt update && sudo apt upgrade
sudo apt install nvidia-jetpack

Then re-install the ZED SDK e finally re-install the ZED X Driver.

3

Thank you very much for your help. @Myzhar
I have already followed your suggestion and executed the two commands, but I am still encountering a similar error. Below is the error message:

ray@jetson-orin-nano:~/Downloads$ sudo dpkg -i stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.4.0_arm64.deb 
(Reading database ... 203396 files and directories currently installed.)
Preparing to unpack stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.4.0_arm64.deb ...
Unpacking stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.4.0) over (1.3.0-SL-MAX9296-all-L4T36.4.0) ...
Setting up stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.4.0) ...
Detected DTB to update : tegra234-p3768
Detected capture card : zedlink-mono
Set FDT to : /boot/dtb/kernel_tegra234-p3768-0000+p3767-0005-nv-super.dtb
Failed to patch nvargus : Please update your system with : 'sudo apt update && sudo apt upgrade'

I believe the issue occurred while I was installing the driver for the ZED Link Mono capture card. I followed the installation instructions provided in the following link:

4

Hi @eatpockyboy
What’s the output of the command cat /etc/nv_tegra_release?

5

Hi @Myzhar , below is the result of executing the command cat /etc/nv_tegra_release.

ray@jetson-orin-nano:~/Downloads$ cat /etc/nv_tegra_release
# R36 (release), REVISION: 4.4, GCID: 41062509, BOARD: generic, EABI: aarch64, DATE: Mon Jun 16 16:07:13 UTC 2025
# KERNEL_VARIANT: oot
TARGET_USERSPACE_LIB_DIR=nvidia
TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia
6

You installed JP6.2.1, not JP6.1.
Jetson Linux (L4T) v36.4.4 (Jetpack 6.2.1) is not yet supported by the ZED X Driver. We will release a compatible version soon.

I recommend you downgrade to JP6.0 or JP6.2.0

7

Hello @Myzhar ，thank you for your help.
I have reflashed JetPack 6.1 onto the Jetson board. However, I am still encountering a similar error when installing the Mono driver. The error message is as follows:

ray@jetson-orin-nano:~/Downloads$ cat /etc/nv_tegra_release
# R36 (release), REVISION: 4.2, GCID: 38685322, BOARD: generic, EABI: aarch64, DATE: Fri Dec 13 00:16:27 UTC 2024
# KERNEL_VARIANT: oot
TARGET_USERSPACE_LIB_DIR=nvidia
TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia
ray@jetson-orin-nano:~/Downloads$ sudo dpkg -i stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.4.0_arm64.deb
(Reading database ... 189592 files and directories currently installed.)
Preparing to unpack stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.4.0_arm64.deb ...
Unpacking stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.4.0) over (1.3.0-SL-MAX9296-all-L4T36.4.0) ...
Setting up stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.4.0) ...
Detected DTB to update : tegra234-p3768
Detected capture card : zedlink-mono
Set FDT to : /boot/dtb/kernel_tegra234-p3768-0000+p3767-0005-nv-super.dtb
Failed to patch nvargus : Please update your system with : 'sudo apt update && sudo apt upgrade'

PS: When I run sudo apt update && sudo apt upgrade , the system automatically upgrades to JetPack 6.2.1.

8

Can you try to install JP6.0 and the driver for L4T 36.3?
We are fixing a problem with the latest NVIDIA update.

9

Hi @Myzhar , I tried flashing JP6.0 and JP6.0 DP from this link: JetPack Archive | NVIDIA Developer.
The error message for JP6.0 is as follows:

ray@jetson:~/Downloads$ cat /etc/nv_tegra_release

# R36 (release), REVISION: 3.0, GCID: 36106755, BOARD: generic, EABI: aarch64, DATE: Thu Apr 25 03:14:05 UTC 2024
# KERNEL_VARIANT: oot
TARGET_USERSPACE_LIB_DIR=nvidia
TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia
ray@jetson:~/Downloads$ sudo dpkg -i stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.3.0_arm64.deb
(Reading database ... 200865 files and directories currently installed.)
Preparing to unpack stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.3.0_arm64.deb ...
Unpacking stereolabs-zedlink-mono (1.3.0-SL-MAX9296-all-L4T36.3.0) over (1.3.0-SL-MAX9296-all-L4T36.3.0) ...
dpkg: dependency problems prevent configuration of stereolabs-zedlink-mono:
stereolabs-zedlink-mono depends on nvidia-l4t-kernel (= 5.15.136-tegra-36.3.0-20240506102626); however:
Version of nvidia-l4t-kernel on system is 5.15.136-tegra-36.3.0-20240424200557.

dpkg: error processing package stereolabs-zedlink-mono (--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
stereolabs-zedlink-mono

The error message for JP6.0 DP is as follows:

ray@jetson:~/Downloads$ cat /etc/nv_tegra_release
# R36 (release), REVISION: 2.0, GCID: 34956989, BOARD: generic, EABI: aarch64, DATE: Thu Nov 30 19:03:58 UTC 2023
# KERNEL_VARIANT: oot
TARGET_USERSPACE_LIB_DIR=nvidia
TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia
ray@jetson:~/Downloads$ sudo dpkg -i stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.3.0_arm64.deb
dpkg: regarding stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.3.0_arm64.deb containing stereolabs-zedlink-mono, pre-dependency problem:
stereolabs-zedlink-mono pre-depends on nvidia-l4t-core (>> 36.3-0)
nvidia-l4t-core is installed, but is version 36.2.0-20231130105725.

dpkg: error processing archive stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.3.0_arm64.deb (--install):
pre-dependency problem - not installing stereolabs-zedlink-mono
Errors were encountered while processing:
stereolabs-zedlink-mono_1.3.0-SL-MAX9296-all-L4T36.3.0_arm64.deb

Could you please advise on which system it would be more appropriate to install the Mono capture card drivers?

10

Hi @eatpockyboy
Here you tried to install the ZED X Driver for L4T 36.3.0 on a system running L4T36.2.0:

Sincerely, we cannot understand what’s causing your compatibility issues.
Can you please send a picture of your devkit and describe the procedure that you are following step by step?

11

Hi @eatpockyboy
This user posted a solution to temporarily block the L4T36.4.3 to upgrade to L4T36.4.4

I recommend you flash again L4T36.4.3, apply @Waelyn 's fix, and then install the ZED X Driver for L4T36.4.3.

1 Like
12

@Myzhar , Thank you very much. The driver has been installed, this topic can be closed. Thanks again !

1 Like