# Zed Explorer Crashing

**URL:** <https://community.stereolabs.com/t/zed-explorer-crashing/238>\
**Category:** Uncategorized\
**Tags:** windows\
**Created:** [May 11, 2021, 3:00pm UTC](https://community.stereolabs.com/t/zed-explorer-crashing/238 "2021-05-11T15:00:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sanidhya](https://community.stereolabs.com/letter_avatar_proxy/v4/letter/s/9fc29f/32.png) [@Sanidhya](https://community.stereolabs.com/u/Sanidhya)\
**Post date:** [May 11, 2021, 3:00pm UTC](https://community.stereolabs.com/t/zed-explorer-crashing/238/1 "2021-05-11T15:00:03Z")

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System Config:  
Windows Virtual Machine  
Processor: Intel Xeon  
GPU: Nvidia Tesla P100  
RAM: 112 GB

Zed Explorer crashes after 1-2 seconds after opening. Zed Depthviewer just displays plain white screen. Tried with zed sdk version 3.3.3 & 3.5.0, cuda 11.1. Anyone know this issue?

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**Author:** ![Myzhar](https://community.stereolabs.com/user_avatar/community.stereolabs.com/myzhar/32/11_2.png) [@Myzhar](https://community.stereolabs.com/u/Myzhar)\
**Post date:** [May 18, 2021, 9:44pm UTC](https://community.stereolabs.com/t/zed-explorer-crashing/238/2 "2021-05-18T21:44:57Z")

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Hi @Sanidhya  
sorry for the late reply.  
Please write an email to [support@stereolabs.com](mailto:support@stereolabs.com) adding a complete description of your system and attaching the report generated by the “ZED Diagnostic” tool.  
It will be easier to find a solution to your problem.

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<div class="post-metadata">

**Author:** ![Sanidhya](https://community.stereolabs.com/letter_avatar_proxy/v4/letter/s/9fc29f/32.png) [@Sanidhya](https://community.stereolabs.com/u/Sanidhya)\
**Post date:** [May 26, 2021, 7:32pm UTC](https://community.stereolabs.com/t/zed-explorer-crashing/238/3 "2021-05-26T19:32:28Z")

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Hey its working. There was some issue with GPU instancing in the VM. Its working now.