# ZED Depth Viewer crash. (Version 3.7.5)

**URL:** <https://community.stereolabs.com/t/zed-depth-viewer-crash-version-3-7-5/1376>\
**Category:** ZED2\
**Tags:** depth, windows, unity\
**Created:** [July 19, 2022, 5:39am UTC](https://community.stereolabs.com/t/zed-depth-viewer-crash-version-3-7-5/1376 "2022-07-19T05:39:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DeiAnzen](https://community.stereolabs.com/user_avatar/community.stereolabs.com/deianzen/32/1073_2.png) [@DeiAnzen](https://community.stereolabs.com/u/DeiAnzen)\
**Post date:** [July 19, 2022, 5:39am UTC](https://community.stereolabs.com/t/zed-depth-viewer-crash-version-3-7-5/1376/1 "2022-07-19T05:39:56Z")

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**ZED Depth Viewer** crash, and in Unity example some scene works fine but **skeleton demo** and others will crash while play the scene.  
However **ZED Depth Viewer** works with **zed sdk 3.6.5** …  
And also I found that while running the **Zed Diagnostic** , it will crash on the ‘AI Model’ step.

> ps : I Noticed that there is a warning while **Diagnostic** on step ‘ZED SDK’. It says ‘_Object detection module corrupted. Please reinstall the ZED SDK and enable the Object Detection option._’.  
> And I reinstalled it but there are no option for that …

# I tried on different pc but still same issue. These are my environments:

## Environment 1

> Issue : 1. Diagnostic crash while step ‘AI Model’. 2. Depth Viewer crash. 3. Unity skeleton demo scene crash while playing. 4. Normal while using **Zed 3.6.5 sdk, Cuda 11.5, Unity sample 3.6.4**
> 
> - ZED2 Stereo Camera
> - Zed 3.7.5 sdk
> - Cuda 11.7
> - Victus by HP Laptop 16-e0xxx
> - Windows 11 Pro 64bit
> - AMD Ryzen 7 5800H with Radeon Graphics (16CPUs), ~3.2GHz
> - 32768MB RAM
> - NVIDIA GeForce RTX 3060 Laptop GPU

## Environment 2

> Issue : Same as last one.
> 
> - ZED2 Stereo Camera
> - Zed 3.7.5 sdk
> - Cuda 11.7
> - Windows 10 Pro 64bit
> - Intel(R) Core™ i9-10900KF CPU @ 3.70GHz (20CPUs), ~3.7GHz
> - 65534MB RAM
> - NVIDIA GeForce RTX 3080

2022 07 19 17:06

# Recently I tried on another computer.. So strange that on this computer has no such issue..

## Environment 3

> No issue.
> 
> - ZED2 Stereo Camera
> - Zed 3.7.5 sdk
> - Cuda 11.7
> - Windows 10 Home 64bit
> - Intel(R) Core™ i7-9700K CPU @ 3.60Hz (8 CPUs), ~3.6GHz
> - 32768MB RAM
> - NIVIDIA GeForce RTX 2070

ps: Even with normal environment, I found that it’s so long time to wait for initialize at unity skeleton demo scene while playing it first time. Almost need to wait for 3 ~ 4 min for first play that scene and unity stops until it initialized completely.

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**Author:** ![Myzhar](https://community.stereolabs.com/user_avatar/community.stereolabs.com/myzhar/32/11_2.png) [@Myzhar](https://community.stereolabs.com/u/Myzhar)\
**Post date:** [July 19, 2022, 8:25am UTC](https://community.stereolabs.com/t/zed-depth-viewer-crash-version-3-7-5/1376/2 "2022-07-19T08:25:48Z")

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We are sorry for the inconvenience, but the new SDK v3.7.5 has a problem with Windows. The team is working on a patch and we will release it as soon as possible.

Meanwhile, you can download and install the previous version:  
[https://stereolabs.sfo2.cdn.digitaloceanspaces.com/zedsdk/3.7/ZED\_SDK\_Windows10\_cuda11.5\_v3.7.4.exe](https://stereolabs.sfo2.cdn.digitaloceanspaces.com/zedsdk/3.7/ZED_SDK_Windows10_cuda11.5_v3.7.4.exe)

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<div class="post-metadata">

**Author:** ![Myzhar](https://community.stereolabs.com/user_avatar/community.stereolabs.com/myzhar/32/11_2.png) [@Myzhar](https://community.stereolabs.com/u/Myzhar)\
**Post date:** [July 20, 2022, 2:28pm UTC](https://community.stereolabs.com/t/zed-depth-viewer-crash-version-3-7-5/1376/3 "2022-07-20T14:28:19Z")

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A new release is out

> [@ZED SDK v3.7.6 is out!](https://community.stereolabs.com/t/zed-sdk-v3-7-6-is-out/1380):
>
> The ZED SDK v3.7.5 released on 12th July contained two main regression issues affecting Windows systems and NVIDIA Jetson boards. The team worked hard to fix all the problems and a new [v3.7.6](https://www.stereolabs.com/developers/release/) version has been just released. We sincerely apologize for all the inconvenience caused by the previous release. 3.7.6 Regression fixes Fixed cuDNN packaging for Windows installer Fixed sl::Mat GPU allocation on jetson leading to NO\_GPU\_COMPATIBLE Error
