Hello and thank you for reaching us out,
I’m using a zed box with python 3.6 and jetpack 3.6 myself, and encounter no issues. Probably there is an issue somewhere else.
Did you try to reinstall zed sdk ? There might be a version mismatch somewhere. Which version do you use ?
Also you can try debugging this with GDB :
cd <folder of the tutorial>gdb python3run hello-zed.py
They it will core dump, then type bt
Regards
Antoine Lassagne
Senior Developer - ZED SDK
Stereolabs Support