# Software

**URL:** https://community.stereolabs.com/c/sw/6.md

[Latest](https://community.stereolabs.com/latest.md) · [Categories](https://community.stereolabs.com/categories.md) · [Tags](https://community.stereolabs.com/tags.md)

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## [About the Software category](https://community.stereolabs.com/t/about-the-software-category/26)

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**Author:** [@adujardin](https://community.stereolabs.com/u/adujardin)\
**Replies:** 0\
**Last updated:** [November 20, 2020, 1:31pm UTC](https://community.stereolabs.com/t/about-the-software-category/26 "2020-11-20T13:31:20Z")

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Category related to the software questions, like the ZED SDK, plugins, integrations, etc. New version announcements will be posted in this category, including exclusives RC (release candidate) versions for feedback.

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## [ZedX Timestamps](https://community.stereolabs.com/t/zedx-timestamps/8924)

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**Author:** [@robots](https://community.stereolabs.com/u/robots)\
**Replies:** 23\
**Last updated:** [November 13, 2026, 4:38pm UTC](https://community.stereolabs.com/t/zedx-timestamps/8924 "2026-11-13T16:38:02Z")

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What does camera.get\_timestamp(sl.TIME\_REFERENCE.IMAGE) represent on the ZedX cameras using a quad link capture card? I want to know, with the highest precision possible, when the end of the camera exposure occurred to p…

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## [Unity 6 Passthrough](https://community.stereolabs.com/t/unity-6-passthrough/11828)

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**Author:** [@smietanr](https://community.stereolabs.com/u/smietanr)\
**Replies:** 9\
**Last updated:** [November 12, 2026, 5:29pm UTC](https://community.stereolabs.com/t/unity-6-passthrough/11828 "2026-11-12T17:29:08Z")

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Hi, I’m working on implementing a passthrough window into a VR application I am developing. However, in the screenshot that I am attaching, you can see the cube behind the passthrough which is not my intention. I want to…

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## [Jetpack version](https://community.stereolabs.com/t/jetpack-version/11845)

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**Author:** [@RyanLee](https://community.stereolabs.com/u/RyanLee)\
**Replies:** 1\
**Last updated:** [November 12, 2026, 12:45pm UTC](https://community.stereolabs.com/t/jetpack-version/11845 "2026-11-12T12:45:57Z")

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Hi, My name is Ryan. We are planning to use either the ZED-X One or ZED-X Mini stereo camera with one of the following configurations: Rogue-RX Carrier Board for NVIDIA® Jetson AGX Orin + Connect Tech JCB002 Rogue-RX…

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## [ZEDx SVO File broken in ROS2](https://community.stereolabs.com/t/zedx-svo-file-broken-in-ros2/10947)

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**Author:** [@Parv-Maheshwari](https://community.stereolabs.com/u/Parv-Maheshwari)\
**Replies:** 8\
**Last updated:** [November 7, 2026, 12:22am UTC](https://community.stereolabs.com/t/zedx-svo-file-broken-in-ros2/10947 "2026-11-07T00:22:14Z")

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Hello. TL;DR: The SVO file saving seems broken in the latest ROS2 wrapper update. I am using the latest wrapper, and SVO saving doesn’t work with depth\_mode set to NONE. Setup zedx l4t 36.4 , Orin AGX Dev kit 64G zed …

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## [Simulated ZED X IMU data missing from SVO2 recordings in Isaac Sim](https://community.stereolabs.com/t/simulated-zed-x-imu-data-missing-from-svo2-recordings-in-isaac-sim/11829)

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**Author:** [@mani](https://community.stereolabs.com/u/mani)\
**Replies:** 4\
**Last updated:** [November 6, 2026, 2:42pm UTC](https://community.stereolabs.com/t/simulated-zed-x-imu-data-missing-from-svo2-recordings-in-isaac-sim/11829 "2026-11-06T14:42:36Z")

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I am working on a visual odometry (VO) and visual-inertial odometry (VIO) evaluation project using a simulated ZED X camera in NVIDIA Isaac Sim, integrated with the ZED ROS 2 Wrapper. My goal is to record one SVO2 datas…

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## [SDK 5.4.0 fails to recover ZED2i after USB connection failure](https://community.stereolabs.com/t/sdk-5-4-0-fails-to-recover-zed2i-after-usb-connection-failure/11479)

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**Author:** [@JereH](https://community.stereolabs.com/u/JereH)\
**Replies:** 13\
**Last updated:** [November 6, 2026, 2:12pm UTC](https://community.stereolabs.com/t/sdk-5-4-0-fails-to-recover-zed2i-after-usb-connection-failure/11479 "2026-11-06T14:12:09Z")

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Environment ZED SDK: 5.4.0 CUDA: 12.8.93 Description ZED Explorer A USB connection failure (either an intermittent USB reset/reboot or a physical disconnect) causes the following behavior: ZED Explorer continues d…

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## [Question about SDK and standalone builds](https://community.stereolabs.com/t/question-about-sdk-and-standalone-builds/11835)

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**Author:** [@smietanr](https://community.stereolabs.com/u/smietanr)\
**Replies:** 1\
**Last updated:** [November 4, 2026, 1:03pm UTC](https://community.stereolabs.com/t/question-about-sdk-and-standalone-builds/11835 "2026-11-04T13:03:39Z")

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I’m working on implementing using Zed Camera in one of our Unity applications. My question is if I have to install Zed SDK (and other software) on all the machines that will use that application?

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## [Gmsl camera detected disconnected](https://community.stereolabs.com/t/gmsl-camera-detected-disconnected/11830)

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**Author:** [@patcharapon-fullstac](https://community.stereolabs.com/u/patcharapon-fullstac)\
**Replies:** 6\
**Last updated:** [November 4, 2026, 11:51am UTC](https://community.stereolabs.com/t/gmsl-camera-detected-disconnected/11830 "2026-11-04T11:51:06Z")

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Hello, I have connected both a ZED X and a ZED X Mini camera to my ZED Box Orin. However, after running them for a while, I encountered the error shown in the image below. I tried following the recommended solution …

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## [Sender/Receiver example fails on Jetson Orin Nano w/ZED SDK 5.4.1](https://community.stereolabs.com/t/sender-receiver-example-fails-on-jetson-orin-nano-w-zed-sdk-5-4-1/11715)

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**Author:** [@cata](https://community.stereolabs.com/u/cata)\
**Replies:** 1\
**Last updated:** [November 4, 2026, 10:17am UTC](https://community.stereolabs.com/t/sender-receiver-example-fails-on-jetson-orin-nano-w-zed-sdk-5-4-1/11715 "2026-11-04T10:17:34Z")

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Hi! I’m trying to setup the single streamer /receiver example from ZED SDK 5.4.1 on a Jetson Orin Nano Developer Kit 8GB using a ZED X paired with a ZED Link Duo capture card. However, I’m facing some problems. Even t…

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## [Difference in framerate between multi zedx cameras on Jetson](https://community.stereolabs.com/t/difference-in-framerate-between-multi-zedx-cameras-on-jetson/11822)

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**Author:** [@Martijn](https://community.stereolabs.com/u/Martijn)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 5:04pm UTC](https://community.stereolabs.com/t/difference-in-framerate-between-multi-zedx-cameras-on-jetson/11822 "2026-11-03T17:04:00Z")

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We use multi camera on a jetson Orin. where each camera has his own process to check for object detection. we see that after some time, the framerate between the difference camera’s is increasing. where 1 camera always …

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## [How long will the jetpack 6.1/6.2 and 6.2.2 be supported?](https://community.stereolabs.com/t/how-long-will-the-jetpack-6-1-6-2-and-6-2-2-be-supported/11832)

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**Author:** [@Martijn](https://community.stereolabs.com/u/Martijn)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 5:01pm UTC](https://community.stereolabs.com/t/how-long-will-the-jetpack-6-1-6-2-and-6-2-2-be-supported/11832 "2026-11-03T17:01:07Z")

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We are wondering if there is some information available how long the jetpack 6.x versions are still supported by the new SDK’s. upgrading jetson computers in the field is difficult so we would like to have all informati…

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## [Disabling IMU on GMSL ZED X / X One](https://community.stereolabs.com/t/disabling-imu-on-gmsl-zed-x-x-one/11815)

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**Author:** [@corentinartaud](https://community.stereolabs.com/u/corentinartaud)\
**Replies:** 2\
**Last updated:** [October 27, 2026, 4:21pm UTC](https://community.stereolabs.com/t/disabling-imu-on-gmsl-zed-x-x-one/11815 "2026-10-27T16:21:37Z")

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Can the IMU be disabled on GMSL ZED X / X One if it is unused?

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## [ZED SDK depth\_maximum\_distance works weird with REFERENCE\_FRAME::WORLD](https://community.stereolabs.com/t/zed-sdk-depth-maximum-distance-works-weird-with-reference-frame-world/11710)

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**Author:** [@Ozone](https://community.stereolabs.com/u/Ozone)\
**Replies:** 3\
**Last updated:** [October 27, 2026, 4:21pm UTC](https://community.stereolabs.com/t/zed-sdk-depth-maximum-distance-works-weird-with-reference-frame-world/11710 "2026-10-27T16:21:14Z")

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Hi ZED Team, If using REFERENCE\_FRAME::world to grab the point cloud with a depth\_maximum\_distance set to for example 100, when the camera travels 50 meters the max distance it will see along it’s travelling vector is 5…

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## [Crashes in nvinfer\_10.dll when calling Camera::open](https://community.stereolabs.com/t/crashes-in-nvinfer-10-dll-when-calling-camera-open/11796)

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**Author:** [@dko](https://community.stereolabs.com/u/dko)\
**Replies:** 12\
**Last updated:** [October 27, 2026, 10:20am UTC](https://community.stereolabs.com/t/crashes-in-nvinfer-10-dll-when-calling-camera-open/11796 "2026-10-27T10:20:35Z")

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Setup: Windows 11 SDK: 5.3.1 - 5.5.0 C++ CUDA 12, TensorRT 10 ZED 2i NVIDIA Quadro RTX 5000, Driver 597.16 Description: I’ve noticed a crash in nvinfer\_10.dll with an “access violation reading location” error when ca…

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## [ZED X One S incorrectly labelled as the GS model in ZED\_Explorer](https://community.stereolabs.com/t/zed-x-one-s-incorrectly-labelled-as-the-gs-model-in-zed-explorer/11817)

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**Author:** [@s.ven](https://community.stereolabs.com/u/s.ven)\
**Replies:** 2\
**Last updated:** [October 26, 2026, 11:59pm UTC](https://community.stereolabs.com/t/zed-x-one-s-incorrectly-labelled-as-the-gs-model-in-zed-explorer/11817 "2026-10-26T23:59:42Z")

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Running ZED\_Explorer --a provides the following output: ## Cam 0 ## Model : "ZED XOne UHD" S/N : 314450192 State : "AVAILABLE" Path : /dev/i2c-13 ID : 0 Port : 2 Type : "GMSL" \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* ## Cam…

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## [Python API: grab() and reset\_positional\_tracking() hold the GIL, blocking other Python threads (IMU thread stalls ~2.8 s)](https://community.stereolabs.com/t/python-api-grab-and-reset-positional-tracking-hold-the-gil-blocking-other-python-threads-imu-thread-stalls-2-8-s/11805)

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**Author:** [@bajaj10](https://community.stereolabs.com/u/bajaj10)\
**Replies:** 3\
**Last updated:** [October 26, 2026, 5:04pm UTC](https://community.stereolabs.com/t/python-api-grab-and-reset-positional-tracking-hold-the-gil-blocking-other-python-threads-imu-thread-stalls-2-8-s/11805 "2026-10-26T17:04:48Z")

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Hi, In pyzed, other Python threads in the same process stop running while grab() or reset\_positional\_tracking() is running. It looks like the wrapper doesn’t release the GIL during these calls. Setup: ZED X Mini, SVGA …

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## [Grab() stalls with area memory, getting worse with speed](https://community.stereolabs.com/t/grab-stalls-with-area-memory-getting-worse-with-speed/11813)

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**Author:** [@bajaj10](https://community.stereolabs.com/u/bajaj10)\
**Replies:** 1\
**Last updated:** [October 26, 2026, 4:35pm UTC](https://community.stereolabs.com/t/grab-stalls-with-area-memory-getting-worse-with-speed/11813 "2026-10-26T16:35:53Z")

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One more finding from the car, separate from the GIL issue. Setup: ZED X Mini, SDK 5.3.1, SVGA@60, GEN\_3, enable\_area\_memory = True, enable\_localization\_only = True, a saved .area map of the track (about 54 m loop), ena…

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## [FusionCore UKF: fusing ZED IMU and visual odometry for stable mobile robot localization](https://community.stereolabs.com/t/fusioncore-ukf-fusing-zed-imu-and-visual-odometry-for-stable-mobile-robot-localization/11269)

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**Author:** [@manankharwar](https://community.stereolabs.com/u/manankharwar)\
**Replies:** 7\
**Last updated:** [October 23, 2026, 7:27am UTC](https://community.stereolabs.com/t/fusioncore-ukf-fusing-zed-imu-and-visual-odometry-for-stable-mobile-robot-localization/11269 "2026-10-23T07:27:31Z")

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Hey everyone, I’ve been building a ROS 2 state estimator called FusionCore and wanted to share how it integrates with ZED cameras for mobile robot setups. @Myzhar pointed me here after I opened an issue (#429) on the ZE…

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## [ZED Mini Box Carrier Board UART Connection](https://community.stereolabs.com/t/zed-mini-box-carrier-board-uart-connection/9811)

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**Author:** [@penguin](https://community.stereolabs.com/u/penguin)\
**Replies:** 22\
**Last updated:** [October 22, 2026, 10:40pm UTC](https://community.stereolabs.com/t/zed-mini-box-carrier-board-uart-connection/9811 "2026-10-22T22:40:52Z")

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We have a StereoLabs Mini Carrier Board and are trying to connect a serial device (gimbal) over UART (PINOUT GPIO #09, #10 with ground #08). We are currently unable to get any communication with the serial device. To is…

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## [Isaac Sim extension on ARM64](https://community.stereolabs.com/t/isaac-sim-extension-on-arm64/11803)

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**Author:** [@linarism](https://community.stereolabs.com/u/linarism)\
**Replies:** 4\
**Last updated:** [October 22, 2026, 2:57pm UTC](https://community.stereolabs.com/t/isaac-sim-extension-on-arm64/11803 "2026-10-22T14:57:38Z")

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I’m trying to use Stereolabs’ ZED Isaac Sim extension for ZED X Mini stereo cameras on an NVIDIA GB10 system, which is ARM64/SBSA. In the v5.3.0 build script, the native libraries are downloaded as Linux x86\_64 binaries…

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## [Horizontal line artifact appearing in depth view](https://community.stereolabs.com/t/horizontal-line-artifact-appearing-in-depth-view/11776)

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**Author:** [@sherod](https://community.stereolabs.com/u/sherod)\
**Replies:** 7\
**Last updated:** [October 22, 2026, 9:22am UTC](https://community.stereolabs.com/t/horizontal-line-artifact-appearing-in-depth-view/11776 "2026-10-22T09:22:25Z")

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Hi, There is a strange horizontal line in the depth view / point cloud halfway across the image that results in the point cloud being wrong along this stripe. You can clearly see it in the confidence image in the depth …

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## [Error enabling positional tracking](https://community.stereolabs.com/t/error-enabling-positional-tracking/11794)

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**Author:** [@sherod](https://community.stereolabs.com/u/sherod)\
**Replies:** 5\
**Last updated:** [October 21, 2026, 1:16pm UTC](https://community.stereolabs.com/t/error-enabling-positional-tracking/11794 "2026-10-21T13:16:58Z")

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When running the spatial mapping samples and trying to develop using spatial mapping in the SDK I cannot enable positional tracking. I can’t get any helpful error messages out other than positional tracking failed to be…

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## [Long-range stereo (\>30 m) with ZED X One custom rigs: looking for real-world experience](https://community.stereolabs.com/t/long-range-stereo-30-m-with-zed-x-one-custom-rigs-looking-for-real-world-experience/11495)

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**Author:** [@wATAw](https://community.stereolabs.com/u/wATAw)\
**Replies:** 6\
**Last updated:** [October 21, 2026, 8:59am UTC](https://community.stereolabs.com/t/long-range-stereo-30-m-with-zed-x-one-custom-rigs-looking-for-real-world-experience/11495 "2026-10-21T08:59:22Z")

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Hi everyone, We are currently evaluating different approaches to extend the useful operating range of our stereo vision systems. Our current application uses a standard ZED X, and we’re generally satisfied with the res…

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## [Jetpack 7.2 and ZED Link Duo Driver](https://community.stereolabs.com/t/jetpack-7-2-and-zed-link-duo-driver/11672)

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**Author:** [@abrandemuehl-rai](https://community.stereolabs.com/u/abrandemuehl-rai)\
**Replies:** 9\
**Last updated:** [October 20, 2026, 1:27pm UTC](https://community.stereolabs.com/t/jetpack-7-2-and-zed-link-duo-driver/11672 "2026-10-20T13:27:01Z")

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I’m trying to run the ZED Link Duo driver on a jetson orin AGX with JP 7.2 installed but I can’t manage to load the installed driver. When manually running sudo systemctl restart driver\_zed\_loader.service I get the follo…

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## [ZED SDK 5.5.0: Heap corruption in saveAreaMap() with GEN\_3 tracking on longer sessions](https://community.stereolabs.com/t/zed-sdk-5-5-0-heap-corruption-in-saveareamap-with-gen-3-tracking-on-longer-sessions/11798)

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**Author:** [@ShashankVSS](https://community.stereolabs.com/u/ShashankVSS)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 4:08pm UTC](https://community.stereolabs.com/t/zed-sdk-5-5-0-heap-corruption-in-saveareamap-with-gen-3-tracking-on-longer-sessions/11798 "2026-10-19T16:08:05Z")

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Hi Stereolabs team, We’ve been encountering a reproducible heap corruption issue with ZED SDK 5.5.0 when calling sl::Camera::saveAreaMap() after longer positional tracking sessions using GEN\_3 with area memory enabled. …

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## [ZED driver installation error with Jetpack 7.2](https://community.stereolabs.com/t/zed-driver-installation-error-with-jetpack-7-2/11645)

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**Author:** [@paulm](https://community.stereolabs.com/u/paulm)\
**Replies:** 3\
**Last updated:** [October 16, 2026, 12:50pm UTC](https://community.stereolabs.com/t/zed-driver-installation-error-with-jetpack-7-2/11645 "2026-10-16T12:50:12Z")

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Hello, I recently installed the latest Jetpack 7.2 on my Jetson Orin Nano Dev kit, using the recommended ISO image. I am trying to use the ZED X camera with a ZED Link Mono capture card connected to this board. My syst…

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## [Camera Unreachable in ZED Explorer](https://community.stereolabs.com/t/camera-unreachable-in-zed-explorer/11732)

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**Author:** [@sherod](https://community.stereolabs.com/u/sherod)\
**Replies:** 4\
**Last updated:** [October 16, 2026, 11:53am UTC](https://community.stereolabs.com/t/camera-unreachable-in-zed-explorer/11732 "2026-10-16T11:53:31Z")

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Hi, I have a setup where multiple Zed X cameras are connected to a Jetson Orin over GMSL2 and the Jetson is streaming out the video via the Zed SDK. On a windows machine I am unable to open the camera stream in the ZED …

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## [Body tracking with a camera in portrait mode: status after SDK 5.5 and GEN\_2](https://community.stereolabs.com/t/body-tracking-with-a-camera-in-portrait-mode-status-after-sdk-5-5-and-gen-2/11774)

<div class="topic-metadata">

**Author:** [@PointCloudNine](https://community.stereolabs.com/u/PointCloudNine)\
**Replies:** 4\
**Last updated:** [October 16, 2026, 9:00am UTC](https://community.stereolabs.com/t/body-tracking-with-a-camera-in-portrait-mode-status-after-sdk-5-5-and-gen-2/11774 "2026-10-16T09:00:26Z")

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Hi Stereolabs team and community, We would like to pick up a topic that has come up in several threads over the past years: body tracking with a ZED camera mounted in portrait orientation (rolled by 90°). We tested the …

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## [I can't get my ZED mini camera to work](https://community.stereolabs.com/t/i-cant-get-my-zed-mini-camera-to-work/11761)

<div class="topic-metadata">

**Author:** [@wprojects](https://community.stereolabs.com/u/wprojects)\
**Replies:** 9\
**Last updated:** [October 16, 2026, 8:43am UTC](https://community.stereolabs.com/t/i-cant-get-my-zed-mini-camera-to-work/11761 "2026-10-16T08:43:44Z")

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Hi guys. I am trying to get my ZED mini camera to work. It came with my open arm 2.0 robot kit I bought from WowRobo. I have a mac mini, a Raspberry pi 5 and a old linux pc I’ve tried it on with no luck, i don’t have cud…

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